IT Operations Analyst II

Hardware and Software Support: Review and approve proposed hardware and software configurations Serve as vendor contact for PC hardware and software Recommend hardware and software replacement programs Research and define hardware requirements for computer operations

System Administration: Establish and enforce client security practices Monitor work to ensure compliance with federal and state regulations and statutes Maintain and manage system inventory databases

Research: Investigate and prepare recommendations on emerging technologies Participate in teams researching specific hardware or software solutions Test new hardware and software and provide deployment recommendations Maintain up to date knowledge of IT trends and industry direction

Procurement: Maintain hardware and software inventory systems Recommend hardware and software standards for the organization

Training: Provide informal technical training for infrastructure personnel Offer consultation on general technical issues and potential solutions Provide direction, training, and technical assistance to coworkers and agency staff

General: Mentor and guide IT staff on assigned tasks Provide technical support on application development tools Assist in preparing the agency’s IT plan and budget Prepare and deliver formal presentations Communicate with agency leadership regarding IT issues and projects Ensure proper documentation is created and maintained

Starting hourly pay rate is $30.986.

Minimum Qualifications: Associate degree in computer science and three years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-for-year basis. OR Post high school coursework in computer science and four years of related technical and business experience. Any equivalent combination of education and experience will be considered.

Preferred: Experience with Juvare WebEOC, and Microsoft Products to include Active Directory, SharePoint and Teams.

Other: Background/motor vehicle check will be required. Must have a valid driver’s license. The Nebraska Military Department does not sponsor or transfer non-immigrant work visas for our positions.

Knowledge Skills and Abilities

Knowledge of memory structure; buffers and registers; networking; computers systems, network application interfaces; specification development and writing; network planning, design and evaluation.

Skill in troubleshooting; instructing; testing and operations analysis.

Ability to communication information/ideas to others; read, understand and listen to communication from others, recognize a problem and come up with logical answers.

o Stable employment and hours with regular salary increases o Thirteen paid holidays per year o Competitive benefits, paid time off, and retirement, agency free parking and flexible work schedules, military leave o 79% employer-paid health insurance with four plans and coverage levels to choose from o Dental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more o Generous vacation and sick leave earnings each year starting at 12 days each. o 156% state-matched retirement for state plans o Stipend for eligible military retirees on TRICARE, We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.