NETWORK SYSTEMS ENGINEER

• Maintain wired and wireless networking environment by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications
• Assist with day-to-day networking tasks to ensure network reliability and availability with minimal interruption
• Monitor and analyze network and system logs and health
• Administer network and systems security settings for access/deny privileges for users and manage user account provisioning across systems
• Manage, test and monitor network and systems security via solutions such as vulnerability management tools and dashboards
• Plan and carry out network and systems technology projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems
• Maintain documentation for installation, network topology, and troubleshooting of communications hardware or software with the Network Systems Manager
• Assist the school community with the use of technology for school-related tasks and events
• In coordination with the Technology Specialist, provide technical support and resolve Helpdesk tickets
• Troubleshoot technology (software and hardware) problems
• Assist with the maintenance of all school data in accordance with school policy and best practice
• Assist with the maintenance of VoIP phones, security cameras, door access control, PA and AV systems
• Work cooperatively with other members of the Technology Team on long-term improvement and maintenance projects All other duties as assigned by the Director of Technology or Network Systems Manager *

• Practical knowledge of switches, routers, firewalls and wireless configuration, deployment and maintenance. Experience with Cisco and Palo Alto preferred.
• Practical knowledge of Cisco Unified Communications suite and InformaCast preferred.
• Working knowledge of Windows Server 2019 or later; 2022/2025 preferred
• Proven experience supporting network printers and computer desktop support with recent computer operating systems, including Windows and Mac, and an understanding of mobile operating systems including iOS and Android
• Adapt to new software and hardware: understand technical manuals, follow support representative instructions, experiment and identify solutions, etc.
• Handle multiple tasks with focus and precision
• Demonstrate outstanding technical, analytical, troubleshooting and organizational skills with attention to detail

• Minimum of two years in college or trade school education in a computer-related field and at least five years of demonstrated experience with network technologies and protocols; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

• Communicate professionally and effectively in person, by phone and in writing providing high-quality customer service
• Work collaboratively as a member of the Technology Team
• Work successfully with individuals of all ages in a grade 9-12 school environment and interact with various stakeholders in technology-related or school-related environments
• Preferred professional experience in an independent school, college, or similar educational institution
• Preferred experience working with database information systems, e.g. Student Information Systems (especially with Blackbaud)
• Preferred certifications: CompTIA A+, Network+, Security+, CCNA/CCNP

Working Conditions:

• May include additional nights and weekends as needed
• Ability to lift and carry up to 50 lbs.