Core Banking Systems Administrator

• Serve as the primary administrator and internal subject matter expert for the FIS Horizon XE core banking platform.
• Configure, maintain, and support core banking system parameters, products, rates, fees, and related system settings.
• Monitor system performance and functionality to ensure efficient and reliable operation.
• Troubleshoot and resolve system issues, working directly with FIS and other vendors as needed.
• Coordinate, test, and implement core system upgrades, enhancements, patches, and releases.
• Maintain system documentation, procedures, and configuration records.

Reporting and Data Management

• Develop, maintain, and distribute reports using Horizon 360 and other approved reporting tools.
• Assist business units in identifying reporting requirements and developing reporting solutions that support operational, management, compliance, and audit needs.
• Validate data accuracy and assist with data analysis and reconciliation efforts as required.
• Support regulatory, audit, and management reporting requests.

Business and Operational Support

• Act as a liaison between Information Technology, Operations, Retail Banking, Lending, Accounting, Compliance, and third-party vendors.
• Collaborate with business units to identify opportunities for process improvement, automation, and enhanced system utilization.
• Analyze business requirements and recommend system solutions that improve efficiency and customer service.
• Provide guidance and support to end users regarding core system functionality and best practices.

Security, Risk, and Compliance

• Administer user access, security settings, and appropriate system controls in accordance with Bank policies.
• Support internal and external audits by providing system documentation, reports, and evidence as needed.
• Assist with maintaining compliance with applicable banking regulations, information security requirements, and internal controls.
• Participate in business continuity and disaster recovery planning, testing, and recovery activities related to core banking systems.

Projects and Vendor Management

• Serve as project lead or key contributor for core-related implementations, system upgrades, product launches, and enhancement initiatives.
• Coordinate activities with FIS and other technology vendors to ensure successful implementation and support of systems and services.
• Evaluate system enhancements and recommend improvements that support strategic and operational objectives.
• Participate in testing and validation efforts for new products, services, and system changes.

Additional Responsibilities

• Must provide an exceptional service experience every time!
• Must have excellent communication and telephone skills.
• Provide after-hours support as needed for system maintenance, upgrades, testing, troubleshooting, and critical issues.
• Complete other duties and special projects as assigned.

• Associate degree in Information Technology, Information Systems, Business, Finance, or a related field; or equivalent combination of education and experience.
• Three (3) or more years of experience supporting banking systems, financial institution operations, business applications, or related technology environments.
• Experience working with core banking platforms or other mission-critical financial systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.

Preferred Qualifications

• Experience administering FIS Horizon XE or other FIS banking solutions.
• Experience utilizing Horizon 360 reporting tools.
• Experience with deposit, loan, and general ledger operations.
• Experience supporting system implementations, upgrades, or conversions within a financial institution.
• Knowledge of banking regulations, information security practices, and internal controls.
• Experience working directly with third-party technology vendors.

This is a full-time position performed on-site M-F in a regular office work environment and will routinely use standard office equipment. Travel may be required to 1st National branch offices or meetings with vendors