Product Owner III

As Product Owner for CHV/VRA Dataprocessing, you are responsible for defining and executing the product vision, roadmap and backlog for the CHV/VRA portfolio.

You act as the primary liaison between insurers, MGA organizations, Product Management, Engineering, Operations, Data Processing specialists and commercial teams. You ensure that customer requirements, market developments, regulatory obligations and operational needs are translated into clear priorities and deliverables.

You provide day-to-day direction to AI driven teams and maintain ownership of the product backlog, release planning and roadmap execution. You balance customer commitments, technical debt, compliance requirements, operational stability and strategic product investments., Product Ownership * Own and maintain the CHV/VRA product backlog.

• Define product vision and roadmap in alignment with Product Management.
• Prioritize features, enhancements and maintenance activities.
• Translate customer and market needs into epics, features and user stories.
• Ensure backlog readiness and sprint preparation.
• Lead backlog grooming and iteration planning activities.
• Coordinate release planning and production deployment priorities.

Customer & Market Engagement * Act as primary product contact for insurers, MGAs and strategic customers.

• Conduct requirements workshops and customer alignment sessions.
• Support customer implementations, migrations and onboarding activities.
• Participate in customer working groups and advisory boards.
• Evaluate customer feedback and convert findings into roadmap priorities. *

Data Processing & Domain Ownership * Maintain deep understanding of CHV Financial, Policy & Claims processing.

• Maintain understanding of VRA portfolio reporting and analytics.
• Monitor data quality, reconciliation, validation and transformation requirements.
• Support insurer-specific output specifications and integrations.
• Drive simplification and standardization initiatives across the processing chain.
• Safeguard regulatory and market compliance requirements.

Delivery Leadership * Provide vision and direction to development teams.

• Support refinement sessions and backlog prioritization.
• Coordinate dependencies between Engineering, QA and Operations.
• Participate in sprint reviews and release planning.
• Support acceptance testing and operational readiness.
• Manage scope, delivery risks and stakeholder expectations.

Operational Continuity * Review operational metrics and customer-impact issues.

• Support ISAE3402, audit and compliance-related activities.

Commercial Support * Support Sales and Account Management teams with product expertise.

• Participate in product demonstrations and customer presentations.
• Support business cases and value proposition development.
• Assist with customer proposals and roadmap discussions., * Delivery of committed roadmap initiatives.
• Customer satisfaction and stakeholder alignment.
• Product backlog quality and readiness.
• Reduction of operational and delivery risks.
• Platform adoption and customer retention.
• Product quality and operational stability.
• Successful delivery of CHV/VRA modernization and migration initiatives.
• Compliance with governance, audit and regulatory requirements.

Bachelor’s or Master’s degree in Business, Information Management, Computer Science, Engineering or similar field.

Minimum 5 years experience in Product Ownership, Business Analysis or Product Management.

Experience with Agile/Scrum and AI delivery methodologies.

Strong analytical and problem-solving skills.

Experience translating business requirements into software requirements.

Knowledge of API-based solutions, data processing platforms or analytics solutions.

Strong stakeholder management and communication skills.

Fluent Dutch and professional English.

Preferably based in the Netherlands due to the need for on-site customer visits and training

Preferred Qualifications

Knowledge of the Dutch insurance or MGA market.

Experience with delegated authority, policy administration, claims or financial reporting.

Experience with QlikSense, data warehousing, reporting or data integration solutions.

Experience with large-scale data processing environments.

Understanding of regulatory and audit requirements within financial services.