ICT Manager

We are seeking an enthusiastic, proactive and highly skilled ICT Manager to lead and develop our ICT provision across our Pupil Referral Service. This is an exciting opportunity for an experienced ICT professional to play a key role in supporting some of the most vulnerable young people within our community.

Working across three sites, you will ensure the delivery of a secure, reliable and innovative ICT service that enables staff and students to achieve their full potential.

The successful candidate will be responsible for the management and day-to-day operation of the ICT infrastructure, ICT security and systems and services across the organisation.

• Lead and manage the ICT function across all three sites alongside the Director of Operations
• Maintain and support network infrastructure, servers, cloud services and telecommunications.
• Ensure cyber security measures are robust, effective and compliant.
• Manage ICT budgets, procurement and supplier relationships.
• Provide technical leadership and support to staff.
• Oversee installation, maintenance and replacement of ICT hardware and software.
• Ensure compliance with GDPR, data protection requirements and ICT-related policies.
• Support safeguarding through the secure management of digital systems.
• Work closely with senior leaders to identify opportunities for technology to improve teaching, learning and operational effectiveness.
• Manage ICT projects from planning through to implementation.
• Develop disaster recovery and business continuity procedures.

• Significant experience managing ICT systems and infrastructure.
• Strong knowledge of Microsoft 365 administration and cloud technologies.
• Experience managing networks, wireless systems, servers and endpoint devices.
• Understanding of cyber security principles and best practice.
• Experience of ICT procurement and budget management.
• Excellent problem-solving and organisational skills.
• Ability to communicate technical information effectively to non-technical staff.
• Full driving licence and ability to travel between sites.
• Commitment to safeguarding and promoting the welfare of children and young people.

Desirable:

• Experience working within an educational environment.
• Knowledge of Management Information Systems (MIS).
• Experience of supporting educational technology and classroom systems.
• Relevant ICT qualifications or professional certifications (e.g. Microsoft, Cisco, CompTIA, Cyber Essentials).
• Experience of leading ICT projects across multiple sites., Appointment to this post is subject to an enhanced Disclosure and Barring and background check

The ability to converse at ease with customers and service users and provide advice in accurate spoken English is an essential requirement of this post.

Why Join Us?

• Opportunity to make a real difference to the lives of young people.
• Supportive and collaborative leadership team.
• Ongoing professional development opportunities.
• Local Government Pension Scheme.
• Commitment to staff wellbeing.