IT Systems Administrator

The IT Systems Administrator is responsible for maintaining, monitoring, and supporting an organization’s IT infrastructure to ensure secure, reliable, and efficient technology operations. This role includes administering servers, managing user accounts, troubleshooting hardware and software issues, monitoring system performance, and supporting network connectivity.

The ideal candidate has hands-on experience with system administration, security best practices, backup procedures, and technical support. The successful applicant will work with internal teams to resolve IT issues, maintain system availability, and improve infrastructure reliability.

Responsibilities

• Install, configure, maintain, and troubleshoot servers, workstations, and operating systems.
• Administer Windows Server environments and Microsoft 365 services as required.
• Manage user accounts, permissions, access controls, and password policies.
• Monitor system performance, availability, storage, and resource utilization.
• Diagnose and resolve hardware, software, network, and connectivity issues.
• Maintain backup systems and assist with data recovery and disaster recovery procedures.
• Apply operating system patches, software updates, and security configurations.
• Support endpoint protection, antivirus tools, and other security controls.
• Maintain IT asset inventories, system documentation, and configuration records.
• Assist with network administration, including DNS, DHCP, VPN, and connectivity troubleshooting.
• Coordinate with vendors and technical teams to resolve complex infrastructure issues.
• Respond to service requests and prioritize incidents based on business impact.
• Recommend improvements to system reliability, security, and operational efficiency.

• Experience in IT systems administration, infrastructure support, or a related role.
• Knowledge of Windows operating systems and server administration.
• Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP.
• Experience managing user accounts, permissions, and access controls.
• Familiarity with backup procedures, patch management, and system monitoring.
• Strong troubleshooting, documentation, and problem-solving skills.
• Ability to communicate technical information clearly to nontechnical users.
• Ability to manage multiple support requests and work collaboratively.

Preferred Skills

• Experience with Microsoft 365, Active Directory, and Group Policy.
• Familiarity with virtualization platforms such as VMware or Hyper-V.
• Knowledge of cloud services such as Microsoft Azure or Amazon Web Services.
• Experience with PowerShell or other scripting tools for routine administration.
• Understanding of endpoint security, vulnerability management, and IT compliance.
• Familiarity with IT service management tools and ticketing systems.
• Relevant certifications, such as CompTIA Network+, Security+, or Microsoft credentials.

Potential benefits may include health insurance, paid time off, retirement savings options, training, and professional development, depending on the employer’s actual offerings.

Compensation Note

The salary range above is an estimate for drafting purposes, not a verified pay range from Regent Strategic Solutions Inc. Confirm the actual salary, work location, requirements, benefits, and authorization to advertise this position before publishing on Indeed.

Pay: $75,000.00 - $105,000.00 per year, * Flexible schedule

Regent Strategic Solutions Inc. is listed as the employer for this sample job description. Its current operations, Charlotte-area presence, and active hiring status have not been independently verified. Confirm the employer’s details before publishing.