Social Media & Graphic Design Assistant

Whitehall Garden Centre is a family-run and award-winning business, and we are looking for a creative, enthusiastic and friendly individual to join our team as a Social Media & Graphic Design Assistant.

As we continue to grow our social media presence, we are looking for someone who can help maintain and develop our social media platforms, create engaging content and produce creative graphic design materials to support our marketing and promotional activity.

Working closely with the Director of Operations, you will play an important role in creating engaging content for Whitehall Garden Centre and helping to grow our online presence.

The Role

Social Media

Manage Whitehall Garden Centre’s social media channels, including Facebook, Instagram and TikTok Plan, schedule and publish engaging content on a regular basis Create, film and edit content for TikTok and Instagram Reels, using a mobile phone and appropriate editing software Keep up to date with current social media trends and identify opportunities for Whitehall to participate in relevant trends Develop creative ideas for videos, photographs, competitions, promotions and campaigns Attend events and activities at the Garden Centre to capture relevant social media content Manage tagged user-generated content (UGC), including obtaining appropriate permissions and incorporating content into the posting schedule Work with the Director of Operations on partnerships, collaborations, competitions and giveaway ideas Respond to customer comments and queries received through social media in a friendly and professional manner Monitor social media performance and provide regular reports and feedback on engagement and growth Use Meta Business Suite to manage, schedule and monitor content Graphic Design

Create engaging graphics and promotional materials for social media and other marketing channels Design content for seasonal campaigns, events, promotions and special offers Assist with creating posters, flyers, signage, promotional materials and other marketing collateral when required Ensure all designs reflect the Whitehall Garden Centre brand and maintain a consistent visual style Adapt existing designs and templates for different platforms and campaigns Create general site signage as required by Department Managers Photography & Video

Take high-quality photographs and videos around the Garden Centre Capture products, displays, restaurants, events, seasonal activities and behind-the-scenes content Film engaging short-form video content suitable for social media Edit video content using Adobe Premiere Pro, After Effects, CapCut or similar programmes Be comfortable appearing in videos and creating fun, engaging content when required

Has a genuine passion for social media, content creation and graphic design Has experience creating content for Instagram, TikTok and Facebook Is confident using social media scheduling and management tools Has experience using Meta Business Suite Has knowledge of Adobe Premiere Pro, CapCut or similar video editing software Has experience with graphic design software such as Adobe Creative Suite, or similar Has a good eye for photography, video and visual design Is comfortable working at a fast pace and reacting quickly to current trends Is highly self-motivated and able to work to deadlines Has a positive attitude and is willing to get involved and hit the ground running Has an understanding of social media performance and engagement Has experience producing and reporting on social media performance Has a strong portfolio of examples demonstrating content they have planned, created, edited and published Has a good understanding of current social media, digital marketing and content trends Is a strong communicator who can work both independently and as part of a team Has excellent attention to detail Is organised and able to manage multiple projects and deadlines Working Pattern

Temporary Part Time - 2 or 3 days per week

The role offers flexible working, with some flexibility around the days and hours worked to suit the needs of the business and the successful candidate.

Some weekend or event work may occasionally be required to capture content for special events, seasonal activities and promotions.