Senior Service Engineer and Technical Support, Bromma

Kalmar
Rotterdam, Netherlands
17 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Regular working hours
Languages
Dutch, German
Job source

Tech stack

Computer Literacy Rslogix

Job description

As a Service Engineer based in Rotterdam, Netherlands, you will be responsible for servicing our high-complexity products. Your collaborative contributions will ensure our clients receive exceptional service and support for both new and existing equipment, fostering trust and operational excellence., * Service operations: Carry out service operations, including preventative maintenance and both warranty and non-warranty repairs on spreaders.

  • Insightful Recommendations: Conduct thorough site inspections and identify opportunities to suggest helpful parts, refurbishments, and upgrades that truly support our customers.
  • Collaborative Support: Provide technical assistance and guidance for the installation and troubleshooting of equipment.
  • Responsive Servicing: Undertake preventative and responsive service calls, ensuring product and system repairs meet our customers’ needs and specifications.
  • Knowledge Sharing: Cultivate community by delivering technical training and sharing valuable knowledge on product maintenance, troubleshooting, and repair with our customers.

  • Commissioning: Carry out commissioning and installation of newly delivered spreaders units.

Requirements

  • Education & Experience: Educational background in Mechanical or Electrical Engineering, with experience in hydraulic systems. Minimum of 2 years of relevant business/product experience, specifically involving service work or assembling large industrial machinery.
  • Technical Skills: Ability to read and interpret complex electrical and mechanical drawings. Foundational understanding of PLC software and hands-on experience with heavy machinery.
  • Systems & Diagnostics: Basic knowledge of mechanical, hydraulic, and control systems. Strong computer literacy combined with advanced fault-finding and error-diagnostic logic.
  • Compassionate Communication: Excellent written and spoken English, paired with warm interpersonal skills that allow you to comfortably connect, communicate, and build consensus with others. Fluency in Dutch is required, and German is considered a merit.
  • Collaborative Team Player: You deeply value teamwork while also feeling confident in independently nurturing assignments to completion.
  • Commitment to Documentation: Diligent and thoughtful documentation skills to ensure transparent and clear communication across teams.
  • Flexibility & Presence: A willingness to travel throughout the Benelux region to support our customers on-site, with occasional travel within Europe.

About the company

BROMMA is a division of Kalmar, operating under its own brand. BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world’s spreader suppliers. Today, our spreaders are currently in use in 99 of the top-100 ports worldwide.

BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world., “Customers depend on us. Our focus isn’t optional - it’s what keeps terminals running and trust alive.”

  • Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions - all within a culture that values your growth and celebrates success.
  • Safety that moves us forward: Build your career with a company rooted in safety since the 1960s, ensuring stability and an environment that empowers you to speak and be heard.
  • Purpose that drives change: You’ll contribute to solutions that transform global trade, creating environmental and operational innovations.
  • People who move together: You’ll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

Become part of our global network, nurturing innovative, sustainable solutions and making a shared impact worldwide., Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,300 people. In 2025, the company’s sales totalled approximately EUR 1.7 billion. www.kalmarglobal.com

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