Field Network Technician
AZPEN, LLC
Salt Lake City, UT, United States
21 days ago
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Role details
Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Compensation
$62,400.0
Working hours
Regular working hours
Job source
Tech stack
Data Centers
Networking Hardware
IP Addressing
Network Architecture
Networking Basics
Network Installation Services
Routing
Virtual Local Area Networks
Computer Networking Systems
Hardware Infrastructure
Cisco
Job description
- Install, configure, and troubleshoot network equipment in Cisco and Arista environments.
- Provide field smart hands support by physically managing hardware components, including cable management, hardware replacement, and basic troubleshooting.
- Respond promptly to dispatch requests to address network issues at client sites or data centers.
- Perform routine maintenance and inspections of network infrastructure to ensure operational efficiency.
- Collaborate with remote teams to diagnose and resolve network problems efficiently.
- Document all work performed, including configurations, repairs, and maintenance activities.
- Assist in the deployment of new network equipment and upgrades as required.
- Follow safety protocols and company policies during all field activities.
Requirements
- Proven experience working with Cisco networking equipment; familiarity with Arista switches is highly desirable.
- Strong understanding of networking fundamentals, including IP addressing, routing, switching, and VLAN configuration.
- Ability to perform physical installation and troubleshooting of network hardware in various environments.
- Excellent problem-solving skills with a proactive approach to issue resolution.
- Effective communication skills for coordinating with dispatch teams and clients.
- Ability to work independently in the field while maintaining attention to detail.
- Flexibility to respond to dispatch requests promptly and adapt to changing priorities.
- Prior experience supporting smart hands services or similar field technical roles is preferred.
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