Senior Network Field Technician

Insight Global
Tempe, AZ, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Shift work
Job source

Tech stack

Complex Networks Cyber Security Computer Networks Dynamic Host Configuration Protocol Domain Name System (DNS) Networking Hardware Virtual Private Networks (VPN) Network Layer Simple Network Management Protocols TCP/IP Wireless Access Point Wireless Networks
+5 more
Wi-Fi Technology Network Routers Firewalls (Computer Science) Wireless Technologies Cisco

Job description

We are seeking an experienced Senior Network Field Technician to support enterprise network infrastructure across multiple higher education locations. This is a hands-on field role responsible for installing, maintaining, upgrading, and troubleshooting wired/wireless networks, switches, routers, firewalls, fiber and copper cabling, wireless access points, and related security infrastructure.

Requirements

  • 5+ years of enterprise network installation, maintenance, and troubleshooting experience * Strong hands-on experience with Arista and Cisco network equipment and CLI configuration * Experience with Layer 2/Layer 3 networking, TCP/IP, DHCP, DNS, SNMP, and Wi-Fi * Strong experience with structured copper and fiber cabling, termination, testing, and troubleshooting * Ability to serve as an escalation point for complex network issues and lead technical projects * Experience with firewalls, VPNs, CCTV/access control, wireless technologies, and network testing equipment preferred * Strong customer service, documentation, and ticket management skills * Ability to lift/move network equipment up to approximately 55 lbs and travel between ASU locations * Valid driver’s license with a clean driving record * Must be available for rotating shifts, nights/weekends, and on-call support as needed * Certifications such as CCNA/CCNP, Network+, or Security+ are preferred

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