Senior Network Field Technician
Insight Global
Tempe, AZ, United States
3 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Shift work
Job source
Tech stack
Complex Networks
Cyber Security
Computer Networks
Dynamic Host Configuration Protocol
Domain Name System (DNS)
Networking Hardware
Virtual Private Networks (VPN)
Network Layer
Simple Network Management Protocols
TCP/IP
Wireless Access Point
Wireless Networks
+5 more
Wi-Fi Technology
Network Routers
Firewalls (Computer Science)
Wireless Technologies
Cisco
Job description
We are seeking an experienced Senior Network Field Technician to support enterprise network infrastructure across multiple higher education locations. This is a hands-on field role responsible for installing, maintaining, upgrading, and troubleshooting wired/wireless networks, switches, routers, firewalls, fiber and copper cabling, wireless access points, and related security infrastructure.
Requirements
- 5+ years of enterprise network installation, maintenance, and troubleshooting experience * Strong hands-on experience with Arista and Cisco network equipment and CLI configuration * Experience with Layer 2/Layer 3 networking, TCP/IP, DHCP, DNS, SNMP, and Wi-Fi * Strong experience with structured copper and fiber cabling, termination, testing, and troubleshooting * Ability to serve as an escalation point for complex network issues and lead technical projects * Experience with firewalls, VPNs, CCTV/access control, wireless technologies, and network testing equipment preferred * Strong customer service, documentation, and ticket management skills * Ability to lift/move network equipment up to approximately 55 lbs and travel between ASU locations * Valid driver’s license with a clean driving record * Must be available for rotating shifts, nights/weekends, and on-call support as needed * Certifications such as CCNA/CCNP, Network+, or Security+ are preferred
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