Application Analyst | Cadence

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, operational, and clinical teams to ensure optimal scheduling workflows and system performance.
• Monitors applications for issues in connection with maintenance, upgrades, and implementations.
• Builds and maintains provider schedules, appointment templates, and scheduling rules within Epic Cadence.
• Participate in projects related to system enhancements, workflow optimization, integrations, and new implementations.

• Education: Bachelor’s degree in a related field or equivalent years of experience and education.
• Experience: At least 2-4 years of relevant work experience.
• Certifications: Epic Cadence certification preferred.
• Strong analytical and problem-solving experience.
• Strong understanding of patient scheduling, provider template management, registration, and access workflows.
• Experience working with clinic operations, access teams, and operational stakeholders.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to clearly communicate technical concepts to non-technical users.
• Experience working in a healthcare IT environment.
• Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Professional Development: Access to online continuing education for career growth
• Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging , respect , excellence , accountability , teamwork , and humility - our pillars set our foundation and our future.

Emplify Health is an Equal Opportunity Employer.