Regional Support Change Officer - CSS - CTPL

Working within CTP London the Regional Change Support Officer (RCSO) will be responsible for providing support to the Regional Change Co-ordinator (RCC) and Regional Change Manager (RCM) for the successful management and implementation of change affecting CTP within the London region. This will include:

• Support for the implementation of national CT Change Projects and Programmes within London. Specifically, the RCSO will be responsible for support the RCC & RCM with specific elements of business change as direct. For example, maintaining readiness plans, engagement activities, etc.
• Support the delivery of changes within the National CTP Change Portfolio that can be managed regionally, i.e. centrally defined but project managed and delivered by resources within operational CTP commands. Specifically, the RCSO will be responsible for the maintenance of specific project management products; project plans; risk and issue registers - tracking and monitoring updates; managing escalations and managing effective change control as directed by the RCC or RCM.
• Supporting the RCC/RCM with the delivery of regionally defined change/continuous improvement initiatives included in the CT Business Plan.
• Supporting the RCC/RCM with the implementation of force level Initiatives impacting the CTU as required, liaising with the local project team to ensure that impacts are correctly identified and managed, business change identified and planned for and that staff are engaged and ready for the changes.

The RCSO will responsible for the day to day maintenance of specific business change and project management products, these include, but are not limited to;

• Change Impact Assessments;
• Completion of Regional Heat Map template;
• Business Readiness Assessments;
• Stakeholder Analysis and Engagement Plans;
• Project Initiation Documents;
• Project Plans;
• Benefits Registers - tracking and monitoring updates;
• Risk and Issue Registers - tracking and monitoring updates,
• Change Control requests.

The RCSO may also be responsible for managing end to end delivery of specific project work packages as direct by the RCC or RCM.

The RCSO role forms part of a London based regional change team led by a regional change co-ordinator. He/she will therefore be able to seek professional guidance from change management specialists within the team and CTPHQ Portfolio Management Office (PfMO).

Government Project Delivery Competency Framework:

This role maps to the following two role profiles, which defines training and key result areas to guide performance assessment and professional development.

• Business Change Manager - Level 2
• Project Support Officer - Level 3., * Assist the RCC / RCM to ensure for all planned change impacting on the CT(I)U, either defined by national CTP or force, that there is a clear understanding of impact on operational business, and that that business change is properly managed:
• Support the creation of regional Business Change products for the project.
• Support the RCC/RCM on engagement between the project and key contacts within the region- including operational SMEs and SLT, including maintaining local stakeholder engagement strategies and plans.
• Support the RCC/RCM on Business Change messaging for the region, working closely with Regional Comms Manager.
• Maintain the Regional Change Plan on behalf of the RCC/RCM.

• Support the RCC/RCM to identify, qualify and update the Business Readiness Criteria at regional level.

• Provide administrative support to the RCC/RCM to allow them to complete assessments of business readiness.
• Support the delivery of change projects delegated by CTP to be regionally managed at the direction of the RCC or RCM. Take appropriate action where necessary to ensure local implementation of projects is kept on track.
• Manage discrete projects or project work packages as assigned and overseen by either the RCC or RCM.
• Maintain local project management products, according to relevant PPM standards, including plans, risk register and action logs.
• Support the RCC/RCM with the identification, understanding, measurement, tracking and ownership of regional benefits.
• Monitor and escalate project risks and issues to the RCC/RCM, developing mitigating actions regionally if appropriate
• Support the RCC/RCM with effect governance and decision making, providing status reporting to Portfolio Office or Programme PMO as appropriate.
• Support the RCC/RCM with engage with any national assurance reviews as required.

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.

This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV)] clearance.

As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our Colleague Commitments

Counter Terrorism Policing (CTP) continues to prioritise an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that’s why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people.

Our people protect our national security across the UK. In order to continue to deliver against our organisational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission - “working to keep people safe from Terrorism”.

IDE is at the heart of our approach to making the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realise their fullest career aspirations and, as such, will endeavor to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements. These will need to be discussed and agreed with the hiring manager prior to any job offer being made., CVF Staff Band.pdf - 971KB Opens in a new window The following competencies will be tested against during sift:

• We take ownership at level 2

• We collaborate at level 2

• We support and inspire at level 2

The following values will be tested against during sift:

• Courage

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.

• Ability to analyse and use programme and project management information to support effective decision making.
• Strong attention to detail, ensuring that reporting and change control products are accurate and contain the necessary information to support effective decision making.
• Good interpersonal skills with the ability to work effectively and tactfully with people at all levels.
• Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds.
• Good communication skills, both verbal and written, across all levels including stakeholder engagement skills.
• Highly organised and able to meet demanding deadlines in a pressured environment.
• Ability to work unsupervised and as part of a team.
• Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative.
• Strong IT skills in the use of Microsoft Products.

Experience & Knowledge

• Experience of working within a project / business change environment.
• Experience of listening and understanding to the needs and experiences of customers and using these to help develop solutions or interventions to improve performance and achieve organisational outcomes.

Desirable Experience & Knowledge

• A clear understanding and knowledge of CT Policing is desirable.

Qualifications

• Desirable: PRINCE2: Foundation, AMPG Change Management Foundation.

Required Languages English