Business Change Manager

• Prosci Practitioner (to be completed within first 6 months, if not already held)

• APMG Change Management: Practitioner (to be completed after 12-18 months, if not already held)

• Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary.

• Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes.

• Experience of business change - including planning, managing and implementing change delivered by projects/programmes/portfolios.

• Experience at supporting the management of organisational change blockers and issues to resolution.

Essential

• Use information to judge business change to support effective decision-making.

• Ability to provide effective challenge to support delivery of business change management.

• Ability to support people with limited knowledge of effective business change management.

• Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment.

• Good interpersonal skills with the ability to work effectively and tactfully with people at all levels.

• Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds.

• Good communication skills, both verbal and written, across all levels including stakeholder engagement skills.

• Ability to work unsupervised and as part of a team.

• Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative.

• Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint.

Desirable

• Knowledge of Policing including (UK Force wide) and international responsibilities.

• Previous experience of working in (local) government, a security agency or policing is desirable.

• Managing Successful Programmes: Foundation

• APMG Agile Change Agent

• APMG Managing Benefits: Foundation