Bring Your Technical Skills to a Leading Oxfordshire School - IT Support Technician Wanted!

Working as part of the school’s IT team, you will provide first-line technical support and assist with the maintenance of devices and systems., * Responding to helpdesk requests and troubleshooting technical issues.

• Setting up and maintaining computers, laptops, printers and classroom equipment.
• Assisting with user accounts, password resets and access permissions.
• Supporting software installations, updates and routine maintenance.
• Maintaining IT asset records and reporting equipment faults.
• Escalating more complex network or security issues to senior IT colleagues.

• Previous IT support or helpdesk experience.
• School-based IT experience is advantageous.
• Good knowledge of Windows, Microsoft 365 and common hardware issues.
• Strong problem-solving and communication skills.
• A patient, service-focused approach when supporting non-technical users.

An enhanced DBS check will be required in line with the role.