Braze CRM Consultant

This is an opportunity to join a fast-paced digital consultancy on a short-term contract supporting a range of well-known consumer brands. The project offers a mix of hands-on Braze delivery, solution design, and strategic MarTech consulting, making it ideal for someone who enjoys both technical execution and client engagement.

The Company

They are a specialist customer engagement and digital consultancy that helps organisations maximise the value of their CRM and marketing technology platforms. Working across a diverse portfolio of clients, they deliver customer lifecycle programmes, marketing automation solutions, and personalised customer experiences. Their team places a strong emphasis on collaboration, communication, and delivering high-quality outcomes for clients.

The Role and Deliverables

• Deliver complex CRM and lifecycle marketing solutions using Braze.
• Design and build personalised customer journeys across email, push notifications, and app channels.
• Gather client requirements and translate business objectives into technical specifications for development teams.
• Use Liquid scripting within Braze to create and support advanced personalisation and campaign functionality.
• Evaluate data and MarTech infrastructure to recommend scalable customer engagement solutions.
• Support a variety of client projects, including platform implementations, customer journey optimisation, and CRM strategy initiatives.

• Strong hands-on experience with Braze in a delivery, consulting, or solution design capacity.
• Proven ability to build complex customer journeys and lifecycle marketing programmes.
• Experience working with Liquid scripting and advanced Braze functionality.
• Ability to create technical briefs and specifications for developers and technical stakeholders.
• Strong understanding of CRM, marketing automation, customer engagement, and MarTech ecosystems.
• Comfortable working directly with clients to gather requirements, provide recommendations, and deliver solutions.
• Experience assessing data structures, integrations, and platform scalability.
• Collaborative communication style with a proactive and responsive approach to project delivery.
• Availability to commit full-time throughout the contract period.

• Marketing Automation
• Braze Consultant
• Braze Expert
• Braze Specialist
• Braze Developer
• Braze Contract
• Braze Jobs
• MarTech Consultant