Project Coordinator - Software Systems

We are currently recruiting a Project Coordinator role for a business based in Bridgwater. This role is crucial in supporting the business deliver customer projects on time as well as providing first line support to customers throughout and after implementation., * Ensure that projects are scheduled, and project managers are supported to achieve implementation to time, cost, quality and to meet client delivery requirements

• Ensure that project managers are aware of all changes to client requirements and such changes are incorporated into projects plans and delivery schedules.
• Act as first line support to customers, acting as a triage for the development team. Ensuring urgent cases get the required prioritisation.
• Be responsible for customer feedback surveys, providing analysis for management
• Ensure that any additional commercial opportunities with existing customers are optimised and that positive customer relationships are maintained.
• Lead on delivery of Customer Satisfaction data collection, root cause analysis of results and staff training.
• Ad-hoc duties as required

This role would lend itself to someone who highly organised and likes to be involved in all aspects of a project lifecycle.

Microsoft Excel, Self-Motivation, The ideal candidate will have experience working in project administration., * Administrative Roles (Administration)

• Attention to Detail (Attentions)
• Communication Skills (Key)
• Coordination Skills
• Microsoft Excel
• Microsoft Office (Entry)
• Project Management (Science)
• Self-Motivation
• Stakeholder Management (Business)
• Teamwork (Teams)