Systems Administrator

Are you an IT professional with experience in systems administration, SQL and ticketing platforms?, We’re looking for a Systems Administrator to support the business applications and ticketing systems of an exciting new visitor attraction in Paris. You’ll play a key role in ensuring ticketing, point-of-sale systems and integrations run smoothly, supporting teams across the business and helping deliver a seamless visitor experience., * Manage and maintain business applications, particularly ticketing systems and point-of-sale platforms.

• Monitor ticket inventory, admission volumes and time slots across different sales channels.
• Troubleshoot system issues and coordinate their resolution with internal IT teams and external providers.
• Maintain and update system documentation, standard operating procedures and support processes.
• Manage software upgrades, testing and system changes in line with IT best practices.
• Develop and execute test scenarios for ticketing platforms, webstores, APIs and system integrations.
• Deliver training to colleagues across departments, particularly on POS systems.
• Use Microsoft SQL Server, T-SQL and SSRS to support reporting and system administration.
• Ensure compliance with IT policies, incident management procedures and relevant payment security standards.
• Collaborate with business teams and wider IT stakeholders to support operational requirements.
• Support system performance, equipment configuration and ongoing improvements.

• Degree in IT, Computer Science or a related field, or equivalent professional experience.
• At least three years of relevant experience in systems administration, business applications or technical support.
• Experience with Microsoft SQL Server, T-SQL, stored procedures, views and SQL Server Reporting Services (SSRS).
• Knowledge of Windows Server and desktop operating systems, basic networking and cybersecurity.
• Hands-on experience with point-of-sale systems; ticketing and admissions platforms experience is highly beneficial.
• Familiarity with CRM systems, ideally Microsoft Dynamics.
• Awareness of PCI compliance and ITIL processes, including incident, problem and change management.
• Strong troubleshooting, analytical and documentation skills.
• Excellent communication skills and a collaborative approach.
• Fluent in both French and English.
• Flexibility to support operations during evenings, weekends and public holidays when required.

• The opportunity to join an ambitious new entertainment project in Paris.
• A key role supporting ticketing technology and business-critical applications.
• Exposure to a varied range of systems, integrations and operational technology.
• The chance to contribute to the development and launch of a new visitor attraction.
• A collaborative environment with opportunities to develop your technical expertise.