Revenue Operations Manager - Software

• Own the CRM as the single source of truth for pipeline and revenue data, acting as the final check on deal information
• Identify data quality issues and recommend and implement CRM improvements
• Build automated dashboards and scheduled reports, and produce monthly and quarterly revenue reporting and forecasting for leadership
• Lead revenue data analysis projects
• Own the deal desk process from proposal to signature, including drafting contracts from the approved price book and controlling versions through negotiation
• Carry out first reviews of contract and NDA changes against a pre-approved playbook, escalating non-standard terms
• Coordinate responses to prospect due diligence requests, pulling together input from Product, Security, Finance and Legal
• Own the closed won and deal handover processes, making sure pricing, deal records and billing information are correct before they reach Finance
• Document and roll out process changes across teams
• Manage the renewals calendar, flag upcoming renewals to Customer Success and record annual indexation increases
• Work with Finance to make sure mid-term invoicing is accurate

• 2-5 years’ experience in Revenue Operations, Sales Operations or a Deal Desk role
• Strong Excel/Sheets and CRM admin experience
• Experience in data analysis and reporting
• Good numerical and financial understanding
• High attention to detail and confidence being assertive with colleagues at all levels

Desirable

• B2B SaaS or subscription business experience, including ARR, churn and renewal metrics
• HubSpot experience
• Experience with billing platforms, contract review or RFP/procurement questionnaires, * Briefly describe your experience in a Revenue Operations, Sales Operations or Deal Desk role, including the CRM systems you’ve managed (ideally HubSpot).

• Up to 10% annual bonus based on company performance
• 25 days annual leave plus 10 statutory days
• Health insurance and 3% company pension
• Monthly wellbeing benefit, paid volunteering days and regular team events
• Flexible working

INDCG

Pay: £40,000.00-£48,000.00 per year

Benefits:

• Company pension
• Employee mentoring programme
• Life insurance
• On-site parking