Senior Cybersecurity Support Engineer - Enterprise EDR/XDR
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Role details
Tech stack
Job description
Infotree Global Solutions Inc. is seeking an experienced Senior Technical Support Engineer to join our international cybersecurity support team in Madrid.
You will deliver advanced technical assistance to enterprise customers, investigate complex issues, and collaborate with engineering to drive product improvements. You will triage escalations, troubleshoot across Windows, Linux, and macOS, and communicate findings clearly in English to global clients.
Requirements
You will deliver advanced technical assistance to enterprise customers, investigate complex issues, and collaborate with engineering to drive product improvements. You will triage escalations, troubleshoot across Windows, Linux, and macOS, and communicate findings clearly in English to global clients.
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