Senior XSIAM Support Engineer - Madrid

Infotree Global Solutions

Madrid, Spain

13 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.jobleads.com

Tech stack

Microsoft Windows Apple Mac Systems Linux System Administration Security Information and Event Management Computer Networking Systems

Job description

Infotree Global Solutions is seeking a Senior Support Engineer for XSIAM in Madrid. The role focuses on resolving user-reported issues within SLAs, performing advanced troubleshooting, and collaborating with cross-functional teams to implement fixes.

The ideal candidate has 3+ years as a Support Engineer, strong networking knowledge, SIEM/EDR experience, and proficiency across Windows, MacOS and Linux environments. Excellent communication and customer advocacy are essential.

Requirements

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