Operational Support Administrator

You will provide a comprehensive, professional and confidential administrative support service within Operational Support, helping teams to coordinate activity, manage information and support effective decision-making.

What you will do

• Manage complex diaries, inboxes and scheduling requirements, balancing competing priorities.
• Organise and support meetings and events, including agendas, papers, accurate minutes and action tracking.
• Maintain, analyse and report on operational and corporate data, identifying trends and producing clear information.
• Support projects by maintaining records, issue logs and decision logs, and coordinating administrative activity.
• Build effective relationships with internal departments, external partners and senior officials.
• Coordinate travel, accommodation, events and official visits, including itineraries and hospitality arrangements.
• Maintain secure electronic filing systems, databases and records in line with information governance and data protection requirements.
• Support procurement, budgets, financial records, visitor management, contractor access and departmental administration as required.

Are you highly organised, proactive and a great team player? Join West Yorkshire Fire & Rescue Service and become a vital part of our Operational support team. You’ll provide high-quality administrative support that keeps complex operational work moving, helps colleagues make informed decisions and contributes directly to delivering organisational priorities., * Demonstrable administrative experience, including diary and inbox management.

• Experience supporting senior leaders or operational teams in a complex environment.
• Experience organising meetings, producing accurate minutes and managing actions.
• Experience analysing data and producing reports.
• Confidence using Microsoft Word, Excel and PowerPoint.
• Level 2 / GCSE-equivalent literacy and numeracy, or an equivalent level gained through work experience.
• An IT qualification at Level 2 or equivalent relevant experience.
• Excellent communication, prioritisation and deadline-management skills, with discretion when handling sensitive information.
• A commitment to data quality, equality and diversity, the NFCC Core Code of Ethics and WYFRS values.
• Flexibility to adapt to changing priorities and service demands.

Additional information

You will be required to work from WYFRS premises.

Pre-employment checks

The successful applicant must obtain a satisfactory Standard Disclosure and Barring Service check and Security Check (SC) clearance., We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life, provided you can demonstrate commitment to our values, including integrity and teamwork.

We offer an excellent package including generous holiday entitlement, family-friendly policies, a 22.5-hour week, flexible working arrangements, Local Government Pension Scheme, free onsite parking, Sports and Social Club with free use of the gym, an Employee Assistance Programme and a car salary sacrifice scheme.