ICT Specialist

1. To configure, install and maintain computer and network hardware in line with the ICT department change and release management processes and procedures.

2. To provide expert and creative solutions to user problems to ensure user satisfaction and productivity.

3. To research, resolve and respond to complex questions received via telephone calls, call backs, or escalations and provide support on electronic services, in accordance with current standards.

We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.

https://www.dyfed-powys.police.uk/SysSiteAssets/media/downloads/dyfed-powys/careers/guidance-Documents/police-staff-attainments-english.pdf

What can you expect?

• All new starters will have a buddy/mentor to support you when you join

• 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays

• Additional 24 days flexi leave (role dependant)

• Access to on-site gyms and fitness classes

• Hybrid/Agile working (role dependant)

• Discounts from various retailers via the Blue Light Scheme

• Cycle to Work Scheme

• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.

• Pension scheme

• Staff Support Networks

• Flexible working opportunities

• Generous maternity/paternity and adoption leave entitlements.

• Sick pay provisions

All candidates are subject to vetting and medical checks.

Interviews to be held on: 18th & 19th of November

Diversity and Welsh language

Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service.