Technical Support & Operations Coordinator

We are an industrial gas engineering company based in Bromley and are looking for an organised and enthusiastic Technical Support & Operations Coordinator to join our team.

This varied role combines customer service, technical support and engineer scheduling along with other day to day office tasks. You will be a key member of the office team, working closely with customers, engineers and management to help deliver exceptional service and keep operations running smoothly., * Schedule engineers’ daily work and coordinate customer appointments.

• Assist customers with technical questions and liaise with engineers when required.
• Prepare and follow up quotations.
• Chase sales enquiries and maintain accurate customer records.
• Review engineers’ job sheets and service reports.
• Assist with stock checks and general office administration.

• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office (Outlook, Word and Excel).
• Professional telephone manner.
• Ability to prioritise tasks and work effectively as part of a team.
• Interest in engineering and a willingness to learn., We’re looking for a positive, reliable and motivated individual who enjoys working with customers, solving problems and supporting a busy engineering business. Previous experience is beneficial but not essential, as full training will be provided.

This is an excellent opportunity for someone looking to develop their skills and build a long-term career within a growing engineering company.

Pay: £26,000.00-£28,000.00 per year