Knowledge Management Architecture Lead (SharePoint, Confluence, ServiceNow, LeanIX)

Octopus Computer Associates
London, UK
25 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
£102,180.0
Working hours
Regular working hours

Tech stack

Artificial Intelligence Confluence Enterprise Content Management Knowledge Management Metadata Microsoft SharePoint Servicenow

Job description

We are seeking a Senior Consultant to support a global Knowledge Management Transformation program for a leading international hospitality organization. The successful candidate will help define future-state knowledge architecture, information structures, governance models, and AI-readiness capabilities while working closely with business and technology stakeholders across multiple regions., * Define future-state information and knowledge architecture.

  • Assess current-state knowledge ecosystems, repositories, and content structures.
  • Design metadata models, taxonomy frameworks, and semantic structures.
  • Support development of Knowledge Management operating models and governance frameworks.
  • Contribute to AI-readiness assessments and knowledge enablement strategies.
  • Facilitate workshops with business and technical stakeholders.
  • Define migration approaches for knowledge assets and content repositories.
  • Collaborate with architecture, platform, and transformation teams.
  • Prepare executive-level recommendations and transformation roadmaps.

Requirements

  • 5+ years of consulting experience.
  • Experience in Enterprise Architecture, Information Architecture, or Knowledge Management initiatives.
  • Strong understanding of content governance, taxonomy, metadata, and knowledge ecosystems.
  • Experience in digital transformation programs.
  • Excellent stakeholder management and workshop facilitation skills.
  • Experience working in multinational environments.

Preferred Experience

  • Knowledge Management transformation programs.
  • SharePoint, Confluence, ServiceNow, LeanIX, or similar platforms.
  • AI-enabled knowledge solutions and semantic technologies.
  • Hospitality, travel, or large enterprise environments.

Benefits & conditions

London and remote - £393 per day inside IR35 Contract Posted by: Octopus Computer Associates Posted: Friday, 9 October 2026

Knowledge Management Architecture Lead (SharePoint, Confluence, ServiceNow, LeanIX) - London and remote - 3 months+/RATE: £393 per day inside IR35

About the company

One of our Blue Chip Clients is urgently looking for a Knowledge Management Architecture Lead (SharePoint, Confluence, ServiceNow, LeanIX).

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