Asset & Governance Manager

To support operational teams in the development and delivery of long-term asset management strategies across several accounts, providing direction and guidance on optimal maintenance strategies, asset performance, lifecycle and replacement planning. The role will provide asset management leadership and governance, working with account teams to drive a consistent and standardised approach to asset and maintenance management. The role will work closely with operational, technical and central support functions to maintain and improve asset data quality, assurance, CAFM processes and associated asset management methodologies. It will provide ensure appropriate processes, procedures and standards are implemented and maintained, while using asset information and performance data to support effective decision-making. The role will also support the development of lifecycle asset models, maintenance strategies and capital investment plans, ensuring assets are managed safely, efficiently and cost-effectively throughout their lifecycle. It will contribute to the continued development and deployment of asset management best practice across the business, aligned with ISO 55001 principles and organisational asset management standards. The role location is flexible but will be required to support multiple sites. UK-wide travel is required and is expected to represent approximately 20% of the role, although this may flex depending on priorities and projects., * Optimise the operating efficiency of assets, systems and subsystems across the portfolio through systematic management aligned to ISO 55001 principles.

• Support the Account Management team, Facilities Managers and technical teams in implementing Asset Management policies and procedures and developing critical asset and maintenance management documentation.
• Take ownership of asset data, CAFM systems and associated software, developing reporting formats and tools to support benchmarking, asset performance comparison and client decision-making.
• Actively manage and support new mobilisations, asset onboarding and the development of maintenance regimes.
• Work collaboratively with engineering operations management, frontline teams and stakeholders to support the asset management transformation programme and implementation of new operating initiatives.
• Use data analysis techniques to identify asset performance and data-quality exceptions and inform site-based management teams.
• Monitor Asset Management systems and plans, ensuring objectives are reviewed and updated in line with industry best practice and that assets perform as designed.
• Support the collection and maintenance of portfolio asset data, asset performance history, lifecycle plans, 10-year lifecycle cost projections and 5-year capital investment forecasts.
• Undertake periodic reviews of Asset Management processes, operational procedures and performance, identifying and supporting implementation of improvement plans.
• Facilitate risk-based methodologies and provide account teams with appropriate knowledge, training and tools.
• Monitor planning and asset reporting strategies, including the use of computerised asset management systems and development of sustainable solutions for underperforming assets.
• Maintain strategic relationships with Operational and IT teams to support change and future customer needs.
• Promote high-quality information capture within CAFM system from fault diagnosis through to job completion, supporting customer communication and data analysis.
• Drive continuous improvement in asset data quality and work with Business Intelligence Analysts to identify and develop new asset management and reporting tools.
• Support consistent performance and quality standards for planned and reactive works and contribute to lifecycle asset models, replacement/refurbishment plans and associated capital investment planning.

• HNC/HND or equivalent in a relevant hard services discipline, with demonstrable experience in asset management, lifecycle management, customer service and change management.
• Demonstrable knowledge of asset management best practice, including ISO 55001 and maintenance management methodologies.
• Strong experience of CAFM/CMMS systems and asset information management.
• Excellent Microsoft 365 skills, with a detailed understanding of data analysis techniques and Microsoft Excel.
• Ability to develop and maintain lifecycle asset models, replacement/refurbishment plans and capital investment forecasts.
• Strong stakeholder management and communication skills, with the ability to work across operational, technical, IT, procurement and client teams.
• Experience supporting mobilisations, asset capture/onboarding and maintenance strategy development.
• IAM Certificate in Asset Management; IAM Diploma preferred.
• Professional membership of IAM, IET, CIBSE, IWFM, IFMA, RICS or another relevant professional body.
• Knowledge of corporate real estate and property management. Experience of BIM and integration of BIM outputs into CMMS/asset registers. *

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

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