Customer Data Analyst

Arden Personnel
Redditch, UK
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
£27,000.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Microsoft Excel Microsoft Windows Customer Data Management

Job description

You ll process and check the stock movement data that customers submit, so that customer and site stock records are always accurate. Your day-to-day will include:

  • Receiving, analysing and uploading customer declaration files into the company s internal system
  • Registering declared stock movements and resolving any rejected files
  • Contacting customers about rejected files or queries about non-agreed delivery locations
  • Creating and maintaining matching tables so movements are assigned correctly
  • Checking the quality and timeliness of customer data submissions
  • Keeping customer process flow charts up to date
  • Contributing to wider team projects where your skills are useful

Requirements

  • Educated to GCSE level or equivalent (vocational qualifications welcome)
  • Up to 2 years in an admin, data or office role would be useful
  • Confident with Microsoft 365, especially Excel
  • Fluent written and spoken English
  • Highly accurate, with a real eye for detail
  • Well organised and able to manage your own workload
  • A clear, confident communicator with people at all levels
  • Customer-focused, and keen to understand the bigger picture of how the business works

Benefits & conditions

  • £27,000 per annum
  • Office-based role with no travel required
  • Full training on internal systems
  • The chance to build data skills within a respected international organisation

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