Remote Calling & Data Collection Operative - Multilingual

Talent Ltd
United Kingdom
27 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£37,440
Working hours
Regular working hours
Languages
English, Spanish, Portuguese
Job source

Tech stack

Microsoft Access Microsoft Word Microsoft Excel Microsoft PowerPoint

Job description

A1 Personnel is currently recruiting multilingual Remote Calling & Data Collection Operatives to support our clients with business verification and data collection activities.

This is an excellent opportunity for candidates with experience in outbound calling, telesales, data entry or customer service who are looking for a fully remote position with the potential for long-term employment.

The role involves contacting businesses in the UK and internationally to verify company information, confirm trading activities and establish whether businesses genuinely supply specific products.

This is a structured verification role, not a cold-calling sales position. Full onboarding and training will be provided.

The position starts with a 12-week temporary contract, with the possibility of permanent employment for candidates who demonstrate consistent accuracy, efficiency and professionalism., * Make outbound calls to businesses in the UK and internationally.

  • Verify company names, trading status, business addresses, telephone numbers and email addresses.
  • Confirm whether businesses actively trade in specific products and services.
  • Verify suppliers and distributors across sectors including automotive parts, packaged food, charcoal and solid fuels, agricultural produce and wholesale food distribution.
  • Establish whether businesses operate on a wholesale, retail, bulk supply or export basis.
  • Record verified information accurately using Microsoft Excel, Word and internal systems.
  • Operate a provided dialler system to manage calls and record outcomes.
  • Meet daily call and task completion targets.
  • Complete and submit daily verification reports.
  • Communicate with the operations team via WhatsApp to resolve queries and discrepancies.

Requirements

  • Fluency in English, Portuguese and Spanish is essential.
  • Previous experience in data entry, telesales, outbound calling or professional telephone-based roles.
  • Excellent verbal communication and telephone skills.
  • Good working knowledge of Microsoft Excel, Word and PowerPoint.
  • Strong attention to detail and a high level of data accuracy.
  • Ability to work independently in a fully remote environment.
  • Good time management and organisational skills.
  • Reliable internet connection and a suitable home-working setup.
  • Access to a suitable device, such as a laptop, smartphone or tablet.
  • Willingness to use WhatsApp for daily operational communication.
  • Availability to work Monday to Friday, 9:00 am - 5:00 pm, with occasional weekend availability when required.
  • Ability to follow structured instructions and meet daily performance targets., The first stage of recruitment will be a telephone interview to assess candidates’ relevant experience, language proficiency and communication skills., If you are fluent in English, Portuguese and Spanish and have experience in outbound calling, data collection or data entry, we would like to hear from you., Please note: This role requires fluency in all three specified languages and the ability to work independently from home while meeting daily targets.

Benefits & conditions

  • £18.00 per hour.
  • Fully remote working - work from home.
  • Initial 12-week temporary contract.
  • Opportunity to progress into permanent employment based on performance.
  • Structured onboarding and training.
  • Clear daily tasks and performance expectations.
  • Ongoing support from the operations team.

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