Data Migration Specialist

You will be responsible for reviewing, verifying, correcting and updating customer records to ensure information is accurate and ready for migration into a new system.

The role involves working remotely, handling customer information, making occasional verification calls and meeting daily accuracy and productivity targets., * Review and verify customer records for accuracy and completeness.

• Make outbound calls to confirm customer and business information.
• Update and correct information in databases and CRM systems.
• Identify and resolve duplicate, missing or incorrect records.
• Maintain accurate records of all changes and verification activity.
• Process high volumes of data while meeting quality and productivity targets.
• Escalate any discrepancies that require further investigation.
• Follow data protection and confidentiality procedures.

We are looking for five detail-oriented Multilingual Data Migration Specialists to support a large-scale customer database migration project., * Experience in data administration, data entry, data migration, customer service or records management.

• Fluent English and proficiency in at least one of the following languages: French, Spanish or Arabic.

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Strong organisational and time-management skills.
• Ability to work independently in a remote environment.

• A professional and reliable approach to customer communication. Remote Working Requirements Candidates must have:

• A reliable computer or laptop.
• Stable, high-speed internet connection.
• A quiet and suitable home working environment.
• Availability Monday to Friday, 9:00 AM - 5:00 PM.
• Flexibility for occasional weekend work if required.
• Ability to attend online training and team meetings.