IT Administrator

We are seeking a proactive IT Administrator to provide frontline helpdesk support who can also assist with cloud-based technologies, particularly Microsoft Azure. In this role, you will be the first point of contact for IT issues, delivering timely and professional support to end users while ensuring smooth day-to-day IT operations., * Provide first-line helpdesk support via phone, email, MS Team sand ticketing systems

• Diagnose and resolve common hardware, software, and network issues
• Support Microsoft 365, Active Directory, and Azure cloud services
• Manage user accounts, permissions, and devices in cloud and on-prem environments
• Escalate complex issues to second-line support when required
• Document issues, resolutions, and procedures clearly

• Experience in an IT helpdesk or first-line support role
• Working knowledge of Microsoft 365, and Azure cloud technologies
• Strong customer service and communication skills
• Working understanding of networking, Windows OS, and IT troubleshooting
• This role is ideal for someone looking to grow their career in IT support.

Formally known as BCF Technology and ECM (Echo Control Medical), IMV imaging is the dedicated veterinary imaging department of IMV Technologies. We are world leaders in veterinary imaging including ultrasound, X-ray, digital image management (PACS), CT and MRI.