Head of IT

• Lead and develop our in-house IT team, set priorities and standards, and ensure people across the business receive fast, effective support
• Own our corporate IT estate end to end, including Microsoft 365 and Entra ID, Windows and Mac endpoints, networks, telephony, meeting-room AV and office IT
• Define how support requests are routed, escalated and measured across our team and managed service provider; set service levels and hold suppliers accountable
• Manage the day-to-day performance of our managed service provider and other IT suppliers, including service reviews, escalations and operational contract renewals
• Manage and deliver our IT operational and project budgets, own the 12-month IT delivery plan and contribute to our longer-term technology roadmap
• Protect our data assets, people and associated third parties from cyber attacks
• Ensure our interactions with the outside world, particularly customers, reflect our values and position as a trusted, professional business
• Own and continually improve our endpoint and identity platforms, including device management, endpoint protection, secure remote access, privilege management and Mac management
• Work with business systems owners across areas including ERP, Jira, delivery and HR tools, and Microsoft 365 automation to ensure configuration, integration and access are properly managed
• Contribute to security assurance and certification, including Cyber Essentials Plus and ISO 27001, alongside our Security & Compliance Manager
• Own joiners, movers and leavers, licensing, asset management and device lifecycle, as well as the related policies and processes
• Report clearly to senior leadership on service, risk, cost and progress in business terms

Technologies:

• ERP
• Support
• JIRA
• Microsoft 365
• PLC
• Security
• Windows
• Office 365
• Cloud

• Substantial experience leading an internal IT function in a growing organisation of similar or larger size, ideally in engineering, technology or manufacturing
• Strong working knowledge of Microsoft 365, Entra ID, Intune, Defender and Conditional Access, plus Mac management in a hybrid identity environment
• Experience managing a managed service provider and other IT suppliers, including service levels, reviews and renewals
• A track record of running IT as a responsive, visible and pragmatic service that people value, with a bias toward fixing things
• Experience delivering IT projects and change alongside business-as-usual, and managing an IT budget and delivery plan
• Understanding of security controls and frameworks such as Cyber Essentials Plus, ISO 27001 and NIST CSF as they apply to a corporate IT estate
• Ability to lead, coach and develop a small team, and work alongside highly technical engineering colleagues who manage their own tooling
• Strong communication skills, including the ability to explain technology choices and trade-offs to senior leaders in business terms
• Experience in a company that has grown quickly or undergone significant change would be helpful
• Experience in high-trust, regulated or mission-critical environments would be valuable

tooling and product security. The role is primarily based at our Bristol office, with occasional travel to Cardiff and Midsomer Norton and flexibility for hybrid working. We offer a highly competitive salary and benefits package, 25 days of annual leave rising to 28 days with service, and individual development opportunities. We are an equal opportunity employer committed to an inclusive environment and welcome applications from all backgrounds.

We are SRT Marine Systems plc, a UK-headquartered market leader in international territorial surveillance technology and systems, with a global customer base. Our technologies, products and systems support security, safety, environmental protection and sustainability. We are an ambitious, agile company focused on innovation, and we aim to provide a rewarding, challenging workplace where talented people can make an impact and high-quality results are recognised. We are seeking a Head of IT to lead our internal IT function as we grow. This is a full-time, hands-on leadership role and our senior full-time IT position, reporting to the Chief Operating Officer. You will lead a small in-house team, direct our managed service provider and work with colleagues across the business. Our more than 200 employees are based across our offices, and most are engineers. This is a corporate IT role; our software and systems engineering teams manage their own development