Software Support Engineer

• Troubleshoot advanced software issues and support critical customer installations
• Act as a key link between field-based engineers and software development teams
• Help ensure customers receive an exceptional level of service
• Contribute to training and continuous improvement projects
• Take part in customer-facing technical discussions

Technologies:

• C#
• Hardware
• Support
• MySQL
• PLC
• SQL
• WPF
• Windows
• ASP.NET

• Strong software troubleshooting, diagnostics, and log analysis skills
• Experience with Windows-based software and real-time control systems
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming, or similar technologies
• Ability to support software and hardware integration challenges
• Excellent communication skills and a customer-focused approach
• Unrestricted right to work in the UK indefinitely; visa sponsorship is not available

We are a highly respected advanced manufacturing business with a growing team, seeking a Software Support Engineer for a hybrid role in the Greater Bristol area. We offer a salary of £40,000-£50,000, private healthcare, a pension scheme, generous holiday allowance, flexible benefits, work-life balance, comprehensive training, and structured career development. We foster a friendly, welcoming, and collaborative culture that encourages learning and professional development. Tilo Consulting values diversity and welcomes applicants from all backgrounds.