Patient Service Front Desk Coordinator

As Front Office Coordinator, you will create positive experience for every patient and guest by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting., * Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.

• Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
• Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
• Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
• Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
• Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines, and patient result trackers.
• Other assigned duties.

We are looking for a friendly, detail-oriented professional who thrives in a fast-paced environment. If that is you, come join our team at TCA and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve., * Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus

• Experience: 1+ year of experience in a medical office or healthcare setting preferred
• Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
• Technical Skills: Experience using Electronic Medical Records (EMR) software
• Team Player: A proactive, friendly, and patient-focused approach to service
• Ability to sit, stand, walk, reach, and use hands and arms throughout the workday.
• Manual dexterity and hand coordination sufficient to perform assigned clinical duties.
• Ability to occasionally lift or move moderate weight, generally between 20 and 40 pounds.
• Vision abilities that include close vision, distance vision, and the ability to adjust focus., * Medical receptionist: 2 years (Required)

Why You’ll Love Working Here:

• LIFE-Work Balance & Flexible Schedule: Full-time (4-day/8hour shifts, 8:30 AM - 5 PM) Monday-Thursday
• Paid Time Off & Holidays
• Performance Bonus, twice a year.