Support Administrator (GMP Equalisation)

We are currently seeking a GMPe Support Administrator to provide support to the GMP Equalisation Team, a technical projects team within XPS. The role will include general administration duties, pipeline management, ad-hoc reports, and monthly billing tasks. It is anticipated that this will be a hybrid role based in the office with work at home days., Working as part of the GMP Equalisation support team to ensure the smooth running of the team. This includes but is not limited to:

• Assisting with managing the pipeline for a wide range of projects using the online project management system.
• Processing new bookings, collecting further information as required, ensuring that the project management system is kept up to date.
• Producing management reports from the project management system and identifying information to be updated.
• Assisting the workflow manager in all aspects of the role, including allocating work and liaising with team members for updates on projects.
• Completing monthly billing process tasks, including preparing excel reports, circulating and dealing with queries.
• Inbox management, including collating and following up on queries from other teams and identifying next steps required.
• Arranging project meetings and taking notes if required.
• Creating and amending reporting documents as required, using Microsoft Word, Excel and PowerPoint templates.
• Assisting with the organisation of staff meetings together with any online and in-person training seminars, including travel arrangements, if required.
• New joiner set up and support.

• A- C/9-4 GCSE Maths and English or equivalent.
• Demonstrable knowledge of Microsoft Excel, PowerPoint and Word.
• Flexible and able to adapt to changing environments.
• Ability to multitask and work in periods of calm and high activity.
• Excellent coordinating and organisational skills.
• Confidence and ability to raise awareness.
• Good common sense.
• Diplomatic and friendly.
• Ability to communicate exceptionally well; a high standard of written and spoken English.
• Must be proactive, adaptive and take initiative.
• Must be willing to learn, flexible and a team player.

Desirable:

• Ideally a minimum of three C grades or above at A Level or equivalent qualification.
• Experience in a similar or financial role would be desirable.

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.