Engineer Sr Lead, Software

As a Senior Lead Software Engineer, you will serve as a technical leader responsible for delivering client-funded enhancements, production implementations, and strategic technology initiatives. This role acts as a bridge between clients, business stakeholders, development teams, and operations to ensure successful project delivery and ongoing platform excellence.

What You Will Be Doing

• Lead the delivery of client-funded software enhancements and solution implementations.

• Manage project requirements, effort estimation, testing coordination, and release planning.

• Partner with clients to gather business requirements and translate them into technical solutions.

• Coordinate implementation activities across development, quality assurance, operations, and support teams.

• Drive change management and production deployment activities.

• Facilitate client onboarding and ensure successful implementation outcomes.

• Monitor production performance and support issue resolution efforts.

• Collaborate with cross-functional teams to improve delivery processes and solution quality.

• Provide technical leadership and guidance throughout the software development lifecycle.

• Ensure solutions meet client expectations, operational standards, and regulatory requirements.

• Extensive experience leading software delivery and implementation projects within financial services or fintech environments.

• Strong understanding of software development lifecycle methodologies and production support processes.

• Experience gathering business requirements and translating them into technical specifications.

• Ability to manage multiple projects simultaneously while maintaining attention to detail.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication and stakeholder management capabilities.

• Experience coordinating efforts across business, technology, and operations teams.

• Demonstrated ability to lead complex initiatives from concept through production deployment.

Technical Skills

Experience with one or more of the following technologies is preferred:

• Custom Statement Formatter (CSF) software

• Mainframe technologies and production processing environments.

• JCL (Job Control Language).

• COBOL-based applications.

• Enterprise batch processing and document generation solutions.

• Banking communications, statements, notices, or customer correspondence platforms.

• Electronic document delivery and customer communication technologies.

Added Bonus If You Have

• Experience supporting banking, payments, or financial services applications.

• Knowledge of customer communication management (CCM) platforms.

• Experience with large-scale production implementations and client conversions.

• Background in document delivery, statement processing, or regulated customer communications.

• Experience leading client-facing technology initiatives.

At FIS, we’re committed to growing our employees’ careers while advancing the future of fintech. We offer:

• Opportunities to innovate and solve complex challenges.

• A collaborative and inclusive team environment.

• Professional development and continuous learning opportunities.

• Career growth within a global fintech leader.

• Competitive salary and comprehensive benefits.

• Flexible work arrangements where applicable.

• The opportunity to make a meaningful impact for clients around the world.

At FIS, you’ll have the opportunity to work on challenging and meaningful projects that support some of the world’s largest financial institutions. Our technology powers the global economy, and our teams help clients innovate, grow, and succeed. If you’re ready to advance your career in fintech while making a real impact, we’d like to know: Are you FIS?

About the Team

Our Custom Statement Formatter (CSF) team delivers critical banking communications and customer engagement solutions, including statements, notices, electronic document delivery, and customer-facing correspondence. The team partners closely with financial institutions, implementation teams, product development, and operations to deliver high-quality solutions that support evolving client needs and regulatory requirements