Digital Employment Navigator

The Digital Employment Navigator works with the Career Navigator in providing the one-to-one workforce readiness supports including technological support /training for residents pursuing completing various job readiness/preparedness applications, training modules, etc. ABOUT YOUR IMPACT The Digital Employment Navigator position will provide support to our Regional Community Impact Manager by managing various assigned the following tasks:

• Teach, model, and support integrated and direct instruction to participants in the use of computer applications, and new and emerging technologies

• Proctor digital literacy assessments determining access to technology, current digital skill level, connectivity needs, and internet use strategies.

• Incorporate a variety of technologies into instructions including technologies used in work settings
• Coach clients in one-to-one support for job applications, online training modules, etc.

• Research, explore and create innovative digital literacy training, develop program topics based upon participants needs-beginner to advance level

• Provide referrals to employment services and financial services and IT Sector Center

• Work within contract, grant, and program requirements including meeting timeline and reporting requirements

• Participate in the recruitment and engagement of residents/community for program participation

• Assist with intake and data entry for programming and services
• Work with Carrfour and POAH teams and all Goulds Neighborhood partners to enhance the resources Digital/Employment Navigator
• Other related tasks as assigned

Reporting to our Vice President of Community Partnerships, the successful candidate will thrive in a team oriented environment and should possess the following:

• Previous experience with digital literacy training and development, case management and/or coaching in a nonprofit sector. Facilitation experience preferred.
• Experience working with participants with barriers to employment and digital access
• Proficiency in the use of computers including Microsoft Office and Google Applications
• Comfortable troubleshooting minor computer and printer issue
• College degree preferred

• Able to conduct events in various locations within the community and designated surrounding areas

• Solid verbal, written and customer service communication skills
• Ability to manage projects and develop curriculum
• Excellent problem-solving skills
• Ability to work periodic overtime and flexible hours required, including weekends and evenings
• Periodic travel may be required
• Valid driver’s license is required

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

Stay connected with POAH and POAH Communities:

Instagram

Linkedin Pay Rate: 23.62-25.00/hr

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it’s about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.