Senior Data Analyst

In this role, you will work directly with federal leaders, researchers, program staff, technical teams, and stakeholders to improve business processes, optimize system operations, support application development efforts, and deliver solutions that enhance organizational effectiveness. You’ll play a key role in bridging business needs with technology solutions while helping NHLBI modernize operations, improve user experiences, and enable data-informed decision making.

This position is ideal for a consultative leader who enjoys solving complex challenges, driving continuous improvement, and serving as a trusted advisor to senior stakeholders in a mission-focused environment.

Why This Opportunity?

• Support one of the nation’s leading biomedical research organizations.
• Help enable programs that contribute to advances in heart, lung, blood, and sleep health research.
• Work directly with federal stakeholders on high-visibility initiatives.
• Lead efforts that improve business operations, user experiences, and organizational effectiveness.
• Influence decisions and recommendations that shape future processes and technology solutions.
• Collaborate with functional, technical, and leadership teams in a highly mission-driven environment.

What You’ll Do:

As the Senior Data Analyst, you will serve as a strategic liaison between business stakeholders and technical teams while helping ensure successful delivery of operational and technology initiatives., * Analyze application data, reporting outputs, business rules, and system behavior to identify trends, resolve issues, and support informed decision-making.

• Support NHLBI’s data teams in providing key analysis on operations and budget.
• Develop and maintain SOPs, process documentation, user guides, training materials, job aids, and knowledge management resources.
• Partner with NHLBI stakeholders to identify operational challenges, evaluate opportunities, and recommend practical, mission-focused solutions.
• Analyze current-state business processes and develop future-state workflows that improve effectiveness, efficiency, compliance, and user experience.
• Provide strategic recommendations to program leadership regarding process improvements, system enhancements, operational performance, and organizational effectiveness.
• Support the development and implementation of tools, applications, and process improvements that enhance organizational performance.
• Lead business analysis activities including requirements elicitation, stakeholder engagement, process analysis, requirements management, and solution development.
• Support continuous improvement efforts across business processes, applications, reporting, and service delivery.
• Support application planning, backlog prioritization, roadmap development, and release planning efforts.
• Coordinate testing activities including functional testing, User Acceptance Testing (UAT), defect management, and production validation.
• Develop executive briefings, dashboards, presentations, demonstrations, and stakeholder communications.
• Lead knowledge transfer, onboarding, and transition activities to ensure continuity of operations and sustained success.

• Bachelor’s degree in Data Science, Information Systems, Health Sciences, Business or a related field.
• 7+ years of experience in technical analysis, consulting, program support, or operational improvement roles.
• Experience supporting federal government programs or large, complex organizations.
• Demonstrated experience with Python and using similar tools to automate complex business processes.
• Demonstrated experience with budget analysis.
• Demonstrated ability to gather and translate business requirements into process improvements, system enhancements, and actionable recommendations.
• Experience developing SOPs, business process documentation, workflows, user guides, and training materials.
• Strong facilitation, stakeholder management, and communication skills.
• Strong analytical and problem-solving skills with the ability to synthesize complex information into executive-level recommendations.

Preferred Qualifications

• Experience supporting NIH, HHS, biomedical research, healthcare, public health, or scientific organizations.
• Experience supporting software development, application modernization, or digital transformation initiatives.
• Experience working within Agile environments.
• Familiarity with Jira, Azure DevOps, ServiceNow, Salesforce, or similar platforms.
• Experience with data analysis, reporting, dashboard development, and performance metrics.
• CBAP, PMI-PBA, PMP, Lean Six Sigma, Scrum, or related certifications.