Sr. Systems Engineer

The Senior Systems Engineer is responsible for the design, administration, security, reliability, and ongoing improvement of the company’s cloud and on-premises infrastructure. This hands-on role provides senior-level technical ownership across Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, VMware, Windows Server, storage, backup, disaster recovery, and related enterprise infrastructure.

The Senior Systems Engineer maintains highly available and secure systems, resolves complex infrastructure issues, oversees the company’s disaster recovery program, and supports the continued modernization of the company’s technology environment.

Essential Responsibilities

Microsoft Azure and Cloud Infrastructure

• Administer and support Microsoft Azure infrastructure and services.
• Manage Azure virtual machines, storage, identity integrations, and related cloud resources.
• Support the migration of appropriate workloads from on-premises infrastructure to Azure.
• Monitor Azure availability, performance, security, capacity, and cost.
• Implement infrastructure standards, automation, and operational improvements.

Microsoft 365, Entra ID, and Active Directory

• Administer and support Microsoft 365 services and their integration with the enterprise infrastructure environment.
• Administer Microsoft Entra ID and on-premises Active Directory.
• Manage users, groups, enterprise applications, authentication, and identity-related services.
• Maintain hybrid identity integration between Active Directory, Entra ID, Microsoft 365, and Azure.
• Administer Group Policy, DNS, DHCP, certificates, directory synchronization, and related Windows infrastructure services.
• Support multifactor authentication, Conditional Access, privileged access, and identity-security initiatives.
• Troubleshoot complex authentication, authorization, directory synchronization, and identity-related issues.

VMware and Virtualization

• Administer VMware vSphere and ESXi infrastructure.
• Manage virtual machines, hosts, clusters, storage, capacity, patching, and upgrades.
• Troubleshoot virtualization performance and availability issues.
• Maintain lifecycle, capacity, and upgrade plans for virtualization infrastructure.

Server and Infrastructure Administration

• Administer Windows Server environments and core infrastructure services.
• Manage server provisioning, configuration, patching, upgrades, and lifecycle management.
• Maintain enterprise storage, backup, recovery, monitoring, and related infrastructure technologies.
• Monitor infrastructure availability, performance, capacity, and system health.
• Maintain current system configurations, architecture diagrams, operating procedures, and support documentation.

Disaster Recovery and Business Continuity

• Own and oversee the company’s IT disaster recovery plan and supporting technologies.
• Maintain documented recovery procedures for critical infrastructure, systems, and services.
• Ensure backup and recovery solutions are appropriately configured, monitored, and maintained.
• Coordinate and conduct periodic disaster recovery testing and document results, gaps, and remediation activities.
• Maintain appropriate recovery strategies for both cloud and on-premises infrastructure.
• Partner with IT leadership, security, application teams, and business stakeholders to ensure disaster recovery capabilities align with business continuity requirements.
• Identify infrastructure resiliency risks and recommend improvements to reduce downtime and data-loss exposure.

Security and Reliability

• Maintain secure infrastructure configurations and system-hardening standards.
• Support vulnerability remediation, patch management, privileged-access controls, and security initiatives.
• Respond to infrastructure incidents and perform root-cause analysis.
• Ensure systems remain current, supportable, appropriately monitored, and protected.
• Partner with security resources to address infrastructure vulnerabilities and security risks.

Engineering and Project Support

• Design and implement infrastructure solutions supporting business and technology initiatives.
• Evaluate infrastructure technologies and recommend appropriate solutions.
• Provide technical leadership for infrastructure upgrades, migrations, acquisitions, and new-location deployments.
• Coordinate with network, security, applications, data, and service-desk teams.
• Work with technology vendors and support partners to resolve complex issues.
• Participate in after-hours maintenance and escalation support when required., * Cloud and on-premises infrastructure remains stable, secure, and available.
• Infrastructure incidents are resolved promptly and underlying causes are addressed.
• Systems remain patched, documented, monitored, and supportable.
• The company maintains a current, documented, and regularly tested IT disaster recovery plan.
• Backup and recovery capabilities meet established business requirements.
• Infrastructure capacity, lifecycle, resiliency, and security concerns are identified proactively.
• Infrastructure projects are delivered with minimal disruption to restaurant and corporate operations.
• Appropriate workloads transition toward standardized and modern cloud architecture.
• Microsoft 365 and identity services provide reliable, secure access to company resources.

• Five or more years of progressive systems, cloud, or infrastructure engineering experience.
• Strong Microsoft Azure administration and troubleshooting experience.
• Strong Microsoft 365 administration and troubleshooting experience.
• Strong Microsoft Entra ID experience, including identity and access management.
• Strong Active Directory experience, including Group Policy, DNS, authentication, and hybrid identity.
• Strong VMware vSphere and ESXi administration experience.
• Strong Windows Server administration experience.
• Experience integrating Azure, Microsoft 365, Entra ID, and on-premises Active Directory in a hybrid enterprise environment.
• Experience with enterprise backup, recovery, storage, monitoring, and patch-management technologies.
• Experience supporting disaster recovery planning, testing, and recovery procedures.
• Working knowledge of TCP/IP, VLANs, routing, firewalls, VPNs, and general enterprise networking concepts.
• Experience troubleshooting complex issues across cloud, identity, virtualization, server, and on-premises infrastructure.
• Ability to independently manage infrastructure projects and technical issues through completion.
• Strong documentation, communication, and cross-functional collaboration skills.

Preferred Qualifications

• Microsoft Azure or Microsoft 365 certifications.
• VMware certifications.
• Experience administering Veeam Backup & Replication or related Veeam technologies.
• Experience with PowerShell scripting and infrastructure automation.
• Experience with Microsoft Intune and endpoint-management technologies.
• Experience supporting distributed, multi-location enterprise environments.
• Advanced experience with disaster recovery and business continuity technologies.
• Experience supporting infrastructure within a multi-unit restaurant, retail, or hospitality organization., This position requires the ability to sit for extended periods, work at a computer, and occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Sizzling Platter offers a comprehensive benefits package including:

• Medical, dental, and vision insurance
• Company-paid life insurance
• Short- and long-term disability
• Paid vacation, sick leave, and holidays
• 401(k) program with company match

Equal Opportunity Employer

Sizzling Platter is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.