Test Lead

HCL America, Inc.
United States
23 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$69,000.0 - $128,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows EtherCAT Log Files Software Systems System Software System Testing Diagnostic Tools Hardware Testing Computer Equipment Process Control Systems Industrial Software

Job description

  • Develop a working understanding of the system software architecture, components, and interfaces.
  • Configure, install, and maintain software systems on semiconductor deposition equipment.
  • Support system startup, commissioning, upgrades, and software releases.
  • Serve as the primary point of contact for software-related operational issues and alarms.
  • Perform initial troubleshooting, fault isolation, and triage of system issues before escalation to engineering teams.
  • Analyze system log files, event logs, and diagnostic data to identify failure modes and support root cause investigations.
  • Document findings, corrective actions, and recurring issues to improve support effectiveness.
  • Work closely with software, controls, and field service engineers to resolve customer and internal system issues.

Requirements

  • Associate’s or Bachelor’s degree in a technical discipline, or equivalent experience.
  • Basic understanding of software systems, Windows-based environments, networking, and computer hardware.
  • Experience supporting troubleshooting complex electromechanical or industrial systems is preferred.
  • Experience with industrial control systems like EtherCAT is preferred.
  • Ability to interpret system logs, diagnostics, and error messages.
  • Strong analytical, organizational, and communication skills.
  • Experience in semiconductor equipment, industrial automation, or manufacturing systems is a plus.

Must Have Skill

Hardware Testing,System testing

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