Test Lead

Leads lab operations, infrastructure strategy, deployment programs, and technical support activities across multiple projects. Responsible for operational planning, team leadership, process improvement, and ensuring lab availability and performance., * Lead day-to-day lab operations and support activities.

• Own ticket management processes, SLA performance, and operational metrics.
• Serve as the escalation point for critical hardware, software, firmware, and infrastructure issues.
• Plan and execute large-scale deployments of client, server, and lab environments.
• Lead new lab buildouts, expansions, and infrastructure upgrades.
• Design and implement standards for networking, KVM, PDU, and remote-access configurations.
• Drive process improvement initiatives to increase lab efficiency and availability.
• Partner with engineering, program management, and stakeholders to support project requirements.
• Manage capacity planning, infrastructure readiness, and resource allocation.
• Develop technical documentation, training programs, and operational standards.
• Mentor Senior and Junior team members and provide technical leadership.
• Track operational KPIs and provide status reporting to management.

• Expert-level hardware, firmware, BIOS/IFWI, and operating system troubleshooting.
• Strong networking and infrastructure deployment experience.
• Proven leadership and project coordination skills.
• Experience managing complex lab environments and test infrastructure.
• Strong problem-solving, decision-making, and stakeholder communication abilities.

Must Have Skill

Architecture design