The Help Desk Analyst II supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC 3). The candidate will:

• Facilitate the excellent relationship between Government active duty/civilian customers and our contractor team.
• Use Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, printer, and other IT issues.
• Initiate responses, tracking, updating, reviewing, and concluding actions in Remedy.
• Task effort includes manually handling, reviewing and editing messages, turning on/off intercepts and equipment.
• Recall and service messages, as well as monitoring systems to maintain continuous system availability.
• Perform log analysis; error detection; fault correction; data line alternate routing; message intercept and retrieval.
• Perform startups, reboots, server swaps, and shutdown of the systems.
• Report on job status to MDC leaders.
• Support the customer’s annual exercises, planned monthly relocations, and unplanned real-world events.
• Perform other duties as required to support the 21CS mission.

This position is expected to pay $68,000-$73,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be filled and work onsite at Cheyenne Mountain Space Force Station, Colorado

Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies., 7 Minutes Ago Hybrid Denver, CO, USA 107K-160K Annually Mid level 107K-160K Annually Mid level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Serve as a trusted advisor to behavioral health providers: review financial reports, prepare budgets/forecasts, analyze KPIs, provide technical accounting support, identify operational improvements, lead US and offshore teams, and coach staff to ensure high-quality client deliverables. Top Skills: Bill.ComNetSuiteQuickbooks OnlineSage Intacct Wipfli

Manager, Accounting Advisory - Behavioral Health Industry

7 Minutes Ago Remote or Hybrid United States 107K-160K Annually Senior level 107K-160K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Serve as a trusted advisor to behavioral health providers by reviewing financial reporting, preparing budgets/forecasts, analyzing KPIs, providing technical accounting support, identifying operational improvements, leading US and offshore engagement teams, and coaching staff to ensure high-quality deliverables and client service. Top Skills: Bill.ComNetSuiteQuickbooks OnlineSage Intacct Wipfli

• Must have an active Top Secret Clearance with SCI eligibility
• 1 year or more of direct experience.
• 2 years or more of general work history.
• High School diploma or GED.
• Must be able to complete training and receive MDC crew qualification within 60 Days upon hire.
• Experience handling and protecting highly classified information, data, and systems.
• Able to work flexible shifts as required, including days, nights, weekends and holidays.
• Reliable all-weather transportation and ability to remain on site for extended periods during emergencies and operations readiness exercises (drills).

Desired Requirements:

• Technical and communications skills to enable effective dialogue between internal and external customers, at all levels.
• Experience with DoD cryptographic equipment and related material handling and use.
• Experience with troubleshooting computer systems, networks, and Operating systems, including Solaris, Unix, and/or Linux.
• Experience with Department of Defense messaging and messaging systems.
• Experience in a high-visibility, mission-focused environment where systems availability is closely monitored and prioritized.
• Compliance with DoD 8140 IAT II requirements (e.g., a current Security+ CE certificate).

Be an Early Applicant In-Office Colorado Springs, CO, USA 68K-73K Annually Junior In-Office Colorado Springs, CO, USA 68K-73K Annually Junior Provides onsite Tier 2 help desk and mission-system support for NORAD’s classified 24/7 operations. Duties include managing Remedy tickets, troubleshooting network and computer issues, monitoring systems, analyzing logs, correcting faults, routing data lines, handling messages, performing system startups and shutdowns, and reporting status. The role supports exercises and real-world events and requires shift flexibility, classified-system experience, an active Top Secret clearance with SCI eligibility, and onsite work at Cheyenne Mountain. The summary above was generated by AI, This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.

cjpost

The position for which you are applying requires a US Department of Defense security clearance. This is to advise you that if you possess dual citizenship (i.e., a citizen of the US and another country), to be granted a clearance, you will be required to relinquish your citizenship in the foreign country.

Compensation Details: $68,000-$73,000

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O’Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits., Remote or Hybrid United States 80K-108K Annually Senior level 80K-108K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Supports revenue forecasting, budgeting, financial modeling, variance analysis, and recurring reporting across utilization, realization, WIP, AR, margins, backlog, and staffing metrics. Partners with accounting, billing, and business teams on close processes, M&A integration, reporting controls, dashboards, and revenue performance insights. Provides recommendations to finance and business leaders to improve planning, identify revenue leakage, and manage cash conversion risks. Top Skills: Excel

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