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Senior Business Analyst / Product Owner / Scrum Master (AI & Customer Experience)
Stellent IT LLC
Boca Raton, FL, United States
about 1 month ago
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Role details
Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
Tech stack
Agile Methodology
Artificial Intelligence
Confluence
JIRA
Microsoft Azure
Scrum Methodology
Chatbots
Requirements
- They are seeking a highly collaborative and strategic Business Analyst / Product Owner / Scrum Master to support enterprise AI and customer experience transformation initiatives.
- This individual will serve as the bridge between business stakeholders, technical teams, and external partners, driving requirements gathering, product ownership, Agile delivery, and process improvement efforts.
- The ideal candidate combines strong business analysis and product ownership experience with Agile leadership skills and a passion for leveraging AI and automation to improve customer and employee experiences.
- Experience supporting AI, conversational AI, chatbot, virtual agent, or intelligent automation initiatives.
- Background in customer experience (CX), digital transformation, contact center, or workflow optimization programs.
Experience using Jira, Confluence, Azure DevOps, or similar Agile project management platforms.
Apply for this position
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Apply on www.careerjet.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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