Help Desk Technician

The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable department is maintained at all times.

Under the direction of the Director of Information Services, the Assistant Director of Information Services, and the Helpdesk Supervisor the Help Desk Technician provides expert and creative solutions for user problems of complex nature to ensure user satisfaction and productivity. They are also responsible for the installation, repair, and support of the hospital and related entities network hardware and operating software, computer hardware and software, including but not limited to Mini-computers, Personal Computers and all components to assure proper and efficient operation of the hospital and related entities computer systems.

• Associate Degree in Computer Science/Technology required, Bachelor degree preferred.
• Certification in Microsoft products preferred.
• Minimum of two years’ experience preferred

• Competitive wages
• Medical/prescription insurance
• Dental insurance
• Vision insurance
• Accident and critical insurance
• Employer paid life insurance
• 403 (b) retirement with employer matching
• Tuition reimbursement
• Continuing education reimbursement
• Cafeteria discounts
• Employee Assistance Program