Test Lead - Identity Governance Program (IAM)

The Test Lead is responsible for planning, coordinating, and governing all testing activities for Identity and Access Management (IAM) Identity Governance enhancement program. The role will ensure that Identity Governance, access lifecycle management, provisioning, certification, segregation of duties,and compliance capabilities are delivered with the required level of quality, security, auditability, and operational readiness. Working closely with Business Leads, Technical Leads, Solution Architects, Cybersecurity, SailPoint implementation partners, Workday, ServiceNow, Entra ID, Active Directory, and application owners, the Test Lead will establish and execute a comprehensive testing strategy aligned with Project Delivery Methodology (PDM) and Testing Centre of Excellence (TCoE) standards. Key Responsibilities Test Strategy & Planning

• Develop and maintain the overall test strategy, test plan, test schedules, and quality gates for the IAM Identity Governance program.
• Define testing scope, entry/exit criteria, defect management processes, environments, and resource requirements.
• Ensure testing activities comply with governance requirements.
• Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, Performance Testing, Security Testing, and Go-Live Validation. Identity Governance Testing
• Identity lifecycle management processes (Joiner, Mover, Leaver).
• Automated provisioning and deprovisioning workflows.
• Birthright access provisioning.
• Role-based access control (RBAC) and birthright roles.
• Access requests and approval workflows.
• Access certification and recertification campaigns.
• Segregation of Duties (SoD) controls.
• Privileged access management integrations.
• Contractor and third-party identity processes.

• Audit and compliance reporting., * Access governance workflows across employees and contingent workers. Integration Testing Coordinate testing across key IAM integrations, including:

• SailPoint ISC / IdentityNow
• Microsoft Entra ID
• Active Directory
• Workday
• ServiceNow
• Microsoft Sentinel

• Target enterprise applications and connected systems Ensure end-to-end business process validation across all integrated platforms. Test Execution Management

• Manage daily testing activities and testing resources.
• Facilitate defect triage meetings and prioritize defect resolution.
• Monitor testing progress against schedule and quality targets.
• Provide daily and weekly testing status reporting to project leadership.
• Maintain testing dashboards, metrics, and reporting within Azure DevOps.

• Ensure all test evidence and artifacts are captured and retained for audit purposes. Quality & Risk Management

• Identify testing risks and develop mitigation strategies.
• Assess business readiness and quality risks prior to deployment.
• Ensure critical IAM controls are thoroughly validated before production release.

• Support audits, compliance reviews, and governance checkpoints. Stakeholder Management

• Partner with Cybersecurity, Infrastructure, HR, Service Management, Compliance, Internal Audit, and business stakeholders.
• Coordinate UAT planning and business participation.
• Provide clear communication of quality status, risks, and go-live readiness.

• Support steering committee and project governance reporting when required. Deliverables

• Master Test Strategy
• Detailed Test Plan
• Test Scenarios and Test Cases
• Requirements Traceability Matrix
• Defect Management Reports
• SIT and UAT Execution Results
• Test Metrics and Dashboards
• Test Evidence Repository
• Go-Live Readiness Assessment
• Final Testing Completion and Sign-Off Report

• 8+ years of testing and quality assurance experience.
• 3+ years leading enterprise testing initiatives.
• Experience delivering IAM, IGA, or Cybersecurity programs.
• Hands-on experience with SailPoint IdentityNow / Identity Security Cloud preferred.
• Experience testing Workday, ServiceNow, Entra ID, Active Directory, or similar identity platforms.
• Experience managing SIT, UAT, and production readiness activities.
• Strong Azure DevOps testing and defect management experience.

• Experience working within regulated or audit-focused environments. Preferred Certifications

• ISTQB Test Manager
• Certified Identity and Access Manager (CIAM)
• SailPoint Identity Security Certification
• Microsoft Identity and Access Certifications

• PMP, PMI-ACP, or equivalent project delivery certification Success Measures

• Successful completion of SIT and UAT within approved timelines.