IT Support Lead

The IT Support Lead in the College of Business will manage the following: Daily operations of the technical solutions center, technology for college events, support of IT infrastructure, and other technologies. This position will administer various services such as the college’s equipment checkout system, zoom instance, Qualtrics, and other services used by the IT team for support of college faculty, staff, and students.

• Bachelor’s degree in computer technology or related field plus two years of supervisory experience. Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis.
• Experience working with third-party vendors; experience providing technology support for events; experience working in a ticketing system.
• Strong customer service, communication, and problem-solving skills.
• Knowledge of computers, tablets, mobile devices, and audio/visual equipment.
• Demonstrated ability to lead a project or team effectively., * Experience providing IT support in an academic setting and managing technology projects. Experience managing a budget.
• Previous experience of supervising others in a technology setting.
• Experience in supporting stock trading/financial software (i.e., Bloomberg).
• Experience working with WRDS or other financial/business-related datasets and databases.

Pre-Placement Driving Record Review Required No Physical Required No Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No Criminal History Background Check Required Yes

When you join our team as a full-time, regular staff member, you’ll enjoy: · Generous paid time off including vacation, sick leave, parental leave, and holidays · Comprehensive insurance options including medical, dental, vision, and life coverage · Employee and dependent scholarship programs to pursue higher education · Robust retirement plans with university match Learn more about UNL benefits and your total compensation at: https://go.unl.edu/aboutus, Posted Salary $51,500/year minimum