Salesforce Architect - Experience Service Cloud
Vision Square
McLean, VA, United States
19 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.thejobnetwork.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Applications Architecture
Cloud Computing
Customer Data Management
DevOps
Middleware
Knowledge Management
Performance Tuning
Release Management
Cloud Services
Salesforce.Com
Systems Architecture
Systems Integration
+7 more
Apex Code
Enterprise Software Applications
Software Security
Software Troubleshooting
SOAPAPI
Salesforce Sales Cloud
Deployment Automation
Job description
We are looking for an experienced Salesforce Architect with strong hands-on expertise in Salesforce Service Cloud to design, develop, and implement scalable Salesforce solutions. The ideal candidate will have extensive experience in Salesforce architecture, CRM solutions, system integrations, and enterprise-level implementations., * Design and implement scalable Salesforce solutions, with a primary focus on Service Cloud.
- Define Salesforce architecture, technical standards, integration patterns, and best practices.
- Lead Salesforce Service Cloud implementations, enhancements, and customizations.
- Design solutions using Apex, Lightning Web Components (LWC), and Salesforce Flow.
- Configure Service Cloud features, including Case Management, Omni-Channel, Knowledge Management, and Service Console.
- Integrate Salesforce with external applications and enterprise systems using REST/SOAP APIs and middleware.
- Collaborate with business stakeholders, developers, administrators, and technical teams to translate business requirements into technical solutions.
- Ensure application security, performance, scalability, and maintainability.
- Conduct technical reviews, guide development teams, and ensure adherence to Salesforce best practices.
- Troubleshoot complex technical issues and support deployment activities.
Requirements
- Strong experience as a Salesforce Architect or Technical Architect.
- Extensive hands-on experience with Salesforce Service Cloud.
- Strong knowledge of Salesforce architecture and CRM solutions.
- Expertise in Apex, Lightning Web Components (LWC), and Salesforce Flow.
- Experience with REST/SOAP APIs and enterprise system integrations.
- Knowledge of Salesforce security, sharing models, governor limits, and performance optimization.
- Experience with Salesforce data modeling, deployment strategies, and release management.
- Excellent communication, analytical, and stakeholder management skills.
Preferred Qualifications
- Salesforce Certified Application Architect or System Architect.
- Salesforce Service Cloud Consultant certification.
- Experience with enterprise-scale Salesforce implementations.
- Knowledge of Experience Cloud, Sales Cloud, and DevOps tools.
- Experience leading technical teams and providing architectural guidance.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.thejobnetwork.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this roleβ¦