P/T Instructional Technology Support Specialist

The Instructional Technology Support Specialist supports the Center for Teaching and Learning by providing instructional technology assistance, faculty training, and Learning Management System (LMS) support. The position focuses on helping faculty effectively utilize educational technologies, online teaching tools, and student engagement strategies that enhance the quality of teaching and learning. Working collaboratively with the Director of the Center for Teaching and Learning and other stakeholders, the Instructional Technology Support Specialist develops and delivers training resources, provides consultations, and assists faculty with the effective use of technology in both online and face-to-face learning environments. Classification: Non-Affiliated Administrator

Duration: Part-Time 12 Months/yr

What You Will Do

• Provides instructional technology support and consultation to faculty regarding effective use of the College’s Learning Management System and related teaching technologies.

• Develops and facilitates workshops, training sessions, and webinars focused on online teaching, instructional technology, accessibility, and best practices in digital learning.

• Creates and maintains faculty support materials, online guides, tutorials, and knowledge base resources.

• Provides first-level support and troubleshooting assistance for faculty using instructional technology platforms and collaborates with Information Technology staff when necessary.

• Assists with onboarding and training of new full-time and adjunct faculty in the use of institutional learning technologies.

• Manages the processing of the subject matter expert (SME) and reviewer contracts

• Assists in the planning and delivery of faculty development initiatives, workshops, and special events sponsored by the Center for Teaching and Learning.

• Collects feedback and assessment data related to training activities and instructional technology initiatives.

• Maintains current knowledge of trends and developments in educational technology, online learning, accessibility, and instructional design.

• Provides occasional evening or weekend support for faculty development programs and training events as needed.

• Performs other related duties as assigned.

1. Bachelor’s Degree in Instructional Design, Information Technology, Computer Science, Education, Business, or related discipline.
2. At least two years of experience providing guidance, training, and instruction to employees, customers, or adult learners.
3. Ability to learn new technological platforms and convey high-level understanding to others.
4. Strong communication and presentation skills and the ability to deliver training sessions in clear, concise understandable terms.

Even Better If You Have

• Master’s Degree in Instructional Design, Education, Business, Information Technology, Computer Science, or related discipline.

• Prior experience working in higher education.

• Experience in the use of a Learning Management System (LMS) such as Canvas, Blackboard, Moodle, D2L, Pearson Learning Studio, or similar.

• Experience delivering workshops and/or training sessions to employees, stakeholders, or adult learners.