ServiceNow Developer

Mastech Digital, Inc.
Knoxville, TN, United States
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Configuration Management Databases Scripting Servicenow

Requirements

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  • 5+ years of ServiceNow development experience.

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  • Strong hands-on experience with ServiceNow Discovery and CMDB.

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  • Experience developing and customizing Discovery Patterns.

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  • Experience with Service Graph Connectors or similar CMDB ingestion solutions.

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  • Strong understanding of infrastructure discovery, configuration items, and CMDB data quality.

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  • Experience customizing ServiceNow solutions beyond out-of-the-box implementations., * Python scripting/development experience.

Benefits & conditions

  • Develop, customize, and support ServiceNow Discovery capabilities within enterprise environments.

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  • Build and customize ServiceNow Discovery Patterns to onboard servers, infrastructure, and network devices into CMDB.

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  • Configure and support Service Graph Connectors and CMDB data ingestion mechanisms.

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  • Troubleshoot Discovery failures, pattern issues, connectivity challenges, and CMDB data quality concerns.

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  • Validate Configuration Items (CIs), relationships, and improve CMDB accuracy.

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  • Collaborate with infrastructure, cloud, network, server, IT asset management, and operations teams.

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  • Leverage AI-assisted development tools such as Copilot, ChatGPT, or similar technologies to improve development efficiency.

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