Jira Administrator- Secret

Analyze and document existing JIRA and Confluence configurations to identify improvement opportunities

• Administer JIRA, Confluence, and plugins such as ScriptRunner and JIRA Automation
• Manage user accounts, groups, permissions, and conduct security audits across multi-team environments
• Perform system administration tasks, including backups, re-indexes, patching, upgrades, and plugin management
• Evaluate and test new versions of Atlassian applications and plugins for compatibility
• Build custom dashboards, filters, automation rules, and reporting solutions for stakeholders
• Lead or support Atlassian environment migrations, consolidations, and integrations
• Maintain JIRA and Confluence security through audits and governance controls
• Create and update documentation (workflow diagrams, system configs, CONOPS, user guides)
• Provide training and consultation to internal teams and external partners
• Align JIRA processes with Agile methodologies and cross-functional collaboration
• Leverage JIRA data for analytics, performance tracking, and incident management reporting

Bachelor’s degree and 4+ years of relevant experience (Atlassian/JIRA/Confluence)

• Active SECRET security clearance and IAT Level II Certification
• 3+ years administering JIRA and Confluence in enterprise environments (workflow design, automation, permissions, plugin administration)
• Experience with custom dashboards, filters, and JQL queries
• Skilled in system backups, audits, re-indexes, and SOP documentation
• Proficient in Atlassian installations, upgrades, migrations, and consolidations
• Experience integrating Atlassian tools with AWS environments
• Strong analytical, communication, and stakeholder engagement skills
• Familiarity with Agile or SAFe delivery environments

Preferred Skills

• Advanced JQL expertise
• Experience with federal programs and advising government stakeholders on Atlassian best practices
• Monitoring Atlassian infrastructure hosted on AWS
• Documentation and training content development for enterprise users
• Active Directory administration experience

• 401(k)
• Health insurance
• Retirement plan