Infrastructure Engineer

• Develop Infrastructure processes and workflows to improve reliability and efficiency.
• Engineer server, endpoint, and infrastructure configurations using enterprise tooling and automation.
• Diagnose outages and performance issues and drive root cause remediation.
• Maintain patching strategies to ensure consistent system compliance.
• Manage backup and recovery solutions to support business continuity.
• Document system architecture, configuration baselines, and operational standards.
• Collaborate with Network Engineering on complex infrastructure issues.
• Define Infrastructure policies, standards, and procedures.
• Execute vulnerability remediation and system hardening efforts.
• Communicate with clients during service disruptions and provide technical clarity.
• Implement operational workflows that reduce manual effort and increase system stability.
• Coordinate with vendors and third parties to resolve platform level issues.
• Lead Infrastructure projects and ensure alignment with engineering standards.
• Partner with internal teams to resolve cross functional technical issues.
• Automate recurring tasks using scripting and workflow tools.
• Administer tooling to support MSP customers (ServiceNow, Tanium, AvePoint, Azure backups, etc.)
• Oversee backup and recovery systems.

Additional responsibilities include, but are not limited to:

• Software management and deployment.
• Hardware management and deployment.
• Other duties as assigned.

Required

• Security+ CE or IAT Level II equivalent certification.
• Administrative experience with Windows, macOS, Linux, Android, and iOS.
• Proficiency with Mobile Device Management (MDM) platforms.
• Foundational networking knowledge (firewalls, switches, WAPs, endpoints, servers).
• Administrative experience with Remote Monitoring and Management (RMM) tools.
• Working knowledge of cloud technologies such as Azure.
• Experience administering enterprise antivirus solutions.
• Strong communication skills for highpressure technical and customer interactions.
• Ability to work independently with a strong commitment to continuous learning.
• Ability to identify and apply industry best practices and emerging trends.
• S. citizenship with the ability to pass an extensive background check.
• Experience automating tasks and processes using modern tooling.
• Experience with Tanium for endpoint management, patching, and automation.
• Experience supporting RMM tools, Tanium preferred.
• Four (4)+ years of MSP or related experience.

Optional / Desired

• Experience supporting VDI environments.
• Experience managing SQL environments.
• Experience with Microsoft Power Platform tools.
• Scripting experience (PowerShell, CLI, Bash, etc.).
• Experience building servers, performing upgrades, and executing migrations.
• Experience using ServiceNow or similar ITSM platforms for incident, request, and change management.
• Experience supporting CMMC compliant environments.

$70,000+

• Dependent upon qualifications

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you’re a person with life beyond work, that’s why we invest in meaningful health and welfare benefits such as:

• Excellent health benefits from BCBS
• Smile brighter with Ameritas dental benefits
• See into the future with our luxurious VSP vision benefits
• Prepare for the long-haul courtesy of our 401k with company matching
• 10 days’ vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.