Senior M365 and AI Engineer

Join a forward-thinking team at a leading organization dedicated to innovation in HVAC technology. As a Senior M365 and AI Engineer, you will play a pivotal role in integrating and managing enterprise AI tools within Microsoft 365, driving digital transformation initiatives, and supporting advanced AI capabilities across the organization. This is an excellent opportunity to work on cutting-edge AI projects in a collaborative and growth-oriented environment., * Administer, configure, and troubleshoot enterprise AI tools within the Microsoft 365 environment

• Integrate AI capabilities with Microsoft 365 services including Teams, SharePoint, and Power Platform
• Support and maintain AI platform configurations, licensing, and operational standards
• Provide advanced support for AI system incidents, performing root cause analysis and vendor escalation as needed
• Collaborate with cybersecurity teams to ensure secure AI tool deployment and usage
• Assist in operationalizing AI use cases, including migrating and managing meeting notes and data repositories
• Develop automation scripts and tools to enhance platform support and administration

• 7+ years of IT experience, including hands-on administration of Microsoft 365 and enterprise SaaS platforms
• Strong expertise in Microsoft 365 ecosystem (Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform)
• Significant experience with enterprise AI tools, including Microsoft 365 Copilot, Azure AI services, and generative AI platforms such as ChatGPT and Claude
• Proficiency in API integration, connector configuration, authentication, and permissions management
• Deep knowledge of Microsoft Entra ID, application registration, and identity/access management
• Experience providing complex technical support (L2/L3) and troubleshooting platform issues
• Knowledge of cybersecurity, AI governance, and data protection standards
• Excellent documentation, communication, and problem-solving skills

• Significant opportunities for career growth and skill development
• Supportive team environment with expansion plans
• Flexible work arrangement (remote/hybrid)
• Competitive compensation package with bonus potential
• Access to innovative AI technologies and projects
• Collaborative culture emphasizing innovation and professional development